Suzanne bullard
Red Oak,TX
Summary
Detail-oriented professional with proven skills in customer relationship management, documentation accuracy, and task prioritization. Committed to enhancing service delivery and optimizing processes to drive customer satisfaction. Love volunteering in the community and helping others.
Overview
1
1
Certification
10
10
years of professional experience
Work History
DoorDash Driver
DoorDash
03.2024 - Current
- Collaborated with restaurant staff to optimize order pickup process, reducing wait times.
- Communicated order status to customers, enhancing their experience and satisfaction.
- Maintained positive demeanor and practiced diplomacy in interactions with customers and colleagues, fostering a welcoming environment..
- Recorded detailed delivery logs of all deliveries and trips.
Town Hall Estates
Town Hall Estates
Arlington, TX
03.2022 - 04.2025
- Implemented cutting-edge solutions and approaches to boost team performance and achievements.
- Collaborated effectively with diverse team members to achieve objectives and resolve issues related to products and services.
- Promptly identified customer needs to enhance service delivery.
- Ensured outstanding service and dedicated attention to customers in both in-person meetings and telephone discussions.
- Initiated conversations with customers to understand their needs. in conversation using strong interpersonal skills to enhance relationship building.
- Streamlined task organization and prioritization to meet service goals.
- Executed routine tasks accurately to support operational efficiency.
Director of Staffing and CNA
Williamsburg Village Healthcare
DeSoto, Texas
02.2016 - 09.2022
- Engaged with department leaders to evaluate staffing necessities and specifications.
- Compiled detailed reports on recruitment efforts for senior management review.
- Represented company at job fairs to enhance brand visibility and attract potential hires.
- Facilitated communication with patients and families regarding care plans to ensure understanding and compliance.
- Provided education to patients on health management practices. on health management while emphasizing wellness practices regularly
- Tracked and recorded patients' vital signs during assessments., including blood pressure, pulse rate, and respiration rate.
- Reported changes in vital signs to nursing staff promptly for immediate action.
- Disinfected and sanitized patient rooms adhering to established protocols.
- Evaluated physical, emotional, and symptomatic shifts in patient condition.
Education
CMA - Medical Assiting
Training Academy 4 You
Ferris, TX10-2026
Certified Phlebotomy - Phlebotomy
Training Academy 4 You
Ferris, TX06-2026
Mepap 1&2 - Activity DIrector
NAtional Activity DIrectors
Texas 03-2022
High School Diploma -
Hico High School
Hico, TX05-1994
Skills
- Order logistics
- Route optimization
- Delivery tracking
- Customer relationship management
- Task prioritization
- Documentation management
- Food safety practices
- Health and safety
- Emergency response
- Team collaboration
- Effective communication
Certification
- Certified Phlebotomist
- CPR with AED
- Mepap 1 and 2 certificates
- CMA
Accomplishments
- Employee of the year
- Flag recognized for volunteering with Veterans
- Employee of Month
Timeline
DoorDash Driver
DoorDash
03.2024 - Current
Town Hall Estates
Town Hall Estates
03.2022 - 04.2025
Director of Staffing and CNA
Williamsburg Village Healthcare
02.2016 - 09.2022
CMA - Medical Assiting
Training Academy 4 You
Certified Phlebotomy - Phlebotomy
Training Academy 4 You
Mepap 1&2 - Activity DIrector
NAtional Activity DIrectors
High School Diploma -
Hico High School