Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suzanne Burgess

Oceanside,CA

Summary

Proactive Professional in Human Resources (PHR) with strong background in building and leading HR functions for high-growth start-ups.

Overview

15
15
years of professional experience

Work History

Director of Payroll & Human Resources

Finvisor
01.2022 - Current
  • Provide fractional HR support for up to 80 external clients (start-ups), including creation of Employee Handbooks, conducting exit interviews, managing conflict resolution, and advising on legal rulings and Senate Bills that may impact hiring and employee policies
  • Build, lead, and manage the entire Payroll & Human Resources department
  • Provide training and development for Payroll & HR team members; set departmental KPIs and OKRs that align with strategic vision of organization
  • Design, implement, and document effective internal controls and best practices for Payroll & HR functions
  • Develop and provide tailored payroll & HR solutions to meet client needs and ensure compliance depending on their location, workforce, and other factors
  • Collaborate with senior leadership in other departments to implement strategies that support business objectives
  • Lead process improvement and change management initiatives
  • Actively participate in the recruitment process for new team members, conducting interviews and making hiring decisions to maintain a high-performance payroll department
  • Conduct regular performance evaluations for team members, providing constructive feedback and recognizing outstanding achievements

Professional Legal Administrator

Law Offices of Jason W. Estavillo
07.2021 - 01.2022
  • Responsible for all aspects of Human Resources and payroll, including but not limited to benefits administration, payroll processing, developing company policies and procedures, and ensuring compliance with payroll, tax, and labor regulations
  • Collaborated effectively with CEO and department heads across various departments to support the overall success of the legal team

Firm Administrator

Allison MacKenzie, Ltd.
08.2015 - 07.2021
  • Responsible for all aspects of Human Resources department including benefits administration, payroll processing, and compliance
  • Hired, trained, and managed 15 non-attorney team members
  • Planned and implemented the annual budget, conducted financial and tax reporting, performed general ledger and trust accounting, and assisted with billing and collections
  • Streamlined office operations by implementing efficient administrative systems and procedures

Director of Operations

Barracks Construction Group
03.2012 - 07.2015
  • Served as project manager for a variety of projects
  • Developed employee training documents and employee handbook

Operations Manager

Automated Records Collection
08.2009 - 03.2012
  • Successfully managed the daily operations of a rapidly growing tech start-up
  • Served as project manager for all incoming clients
  • Designed and implemented all training programs for employees as well as clients

Education

Bachelor of Arts - English

Texas A&M University
College Station, TX

Skills

  • Leadership & Team Development
  • Employee Relations
  • Benefits Administration
  • Payroll Management
  • HR Compliance & Regulatory Knowledge
  • Excellent Communication
  • Compensation & Benefits Management
  • Process Improvement & Change Management
  • Strategic Planning

Timeline

Director of Payroll & Human Resources

Finvisor
01.2022 - Current

Professional Legal Administrator

Law Offices of Jason W. Estavillo
07.2021 - 01.2022

Firm Administrator

Allison MacKenzie, Ltd.
08.2015 - 07.2021

Director of Operations

Barracks Construction Group
03.2012 - 07.2015

Operations Manager

Automated Records Collection
08.2009 - 03.2012

Bachelor of Arts - English

Texas A&M University

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Suzanne Burgess