Open To Work
Suzanne Ciaio
Webster
Work Preference
Summary
Meticulous paralegal with strong expertise in legal document preparation, case management, and client communication. Adept at maintaining confidentiality and ensuring accuracy in documentation, contributing significantly to trial preparation and efficient case handling.
Overview
2027
2027
years of professional experience
Work History
Paralegal
Refermat & Daniel PLLC
ROCHESTER
2025 - Current
- Drafted legal documents for court filings and client communications.
- Conducted legal research to support case preparation and strategy development.
- Organized case files and maintained accurate documentation throughout litigation processes.
- Assisted attorneys in trial preparation by compiling evidence and witness lists.
- Communicated with clients to gather information and provide case updates regularly.
- Managed scheduling of appointments, hearings, and depositions for legal team members.
- Collaborated with external vendors to obtain necessary affidavits and reports efficiently.
- Maintained client files according to established protocols.
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Drafted correspondence to clients and other attorneys.
- Reviewed and organized legal documents, such as pleadings, motions, and briefs.
- Proofread documents prior to filing them with courts or submitting them to opposing counsels.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Interviewed clients and obtained vital case information to support associates.
- Organized exhibits for trial by preparing materials and supporting documentation.
- Entered data into and managed litigation databases and Excel spreadsheets.
- Created spreadsheets to track case information and deadlines.
- Interpreted various types of legal documents including contracts and agreements.
- Coordinated subpoena services and other support activities for legal office.
- Managed contract intake and review for large vendor agreements.
- Scheduled and coordinated depositions, hearings, trials, and meetings.
- Assisted in drafting and reviewing legal correspondence, including letters, emails, and faxes.
- Maintained professional knowledge by attending legal workshops, reviewing professional publications, and participating in professional societies.
- Met with clients and attorneys to discuss case details and evidence.
- Processed closing documents and transactional documents for legal review.
- Delivered subpoenas and coordinated law office activities.
Administrative Assistant (LEGAL)
Bond Schoeneck & King
ROCHESTER
2024 - 2025
- Managed scheduling and calendar coordination for multiple attorneys and legal staff.
- Prepared and organized legal documents for client meetings and court filings.
- Facilitated communication between clients and legal teams to ensure smooth operations.
- Maintained filing systems for confidential client information and case files.
- Assisted in the preparation of presentations and reports for internal meetings.
- Supported billing processes by tracking time entries for attorneys' work hours.
- Coordinated travel arrangements for attorneys attending client meetings or court hearings.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed database systems containing customer contact information.
- Scheduled appointments between clients and customers and internal staff members.
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Directed customer inquiries to appropriate department personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Proofread content for typo-free emails and documentation.
- Facilitated communication between different departments within the organization.
- Greeted visitors and provided general information about the company.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
Legal Assistant
McConville Considine Cooman & Morin PC
ROCHESTER
2003 - 2024
- Prepared legal documents and correspondence for attorney review and client communication.
- Managed case files and organized legal records for easy access and retrieval.
- Assisted attorneys in trial preparation by compiling evidence and witness lists.
- Coordinated scheduling for client meetings, court dates, and attorney appointments.
- Communicated with clients to gather information and provide case updates promptly.
- Maintained confidentiality of sensitive information in compliance with legal standards.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Maintained client confidentiality in all matters.
- Answered phones promptly while providing courteous customer service.
- Scanned physical documents into electronic format for storage in a secure database system.
- Processed incoming mail on a daily basis.
- Filed clients' legal documents in relevant courts for processing.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Greeted clients upon arrival at office and provided assistance as needed.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Updated databases with new information received from attorneys or clients.
- Ensured that all paperwork was properly filed according to established procedures.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Handled telephone calls, meeting plans and conference organization requirements.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Assisted with document production and deposition preparation.
- Performed basic bookkeeping duties including tracking payments received from clients.
- Organized exhibits for trial proceedings.
- Drafted legal complaints, summonses and interrogatories.
- Maintained inventory levels of office supplies necessary for day-to-day operations.
- Prepared and processed expense reports for reimbursing attorneys.
- Organized legal documents in company filing systems and databases.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
- Delivered subpoenas and coordinated law office activities.
Legal Assistant
Xerox - Legal Department
Rochester
2001 - 2003
- Prepared legal documents and correspondence for attorney review and client communication.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Managed case files and organized legal records for easy access and retrieval.
- Coordinated scheduling for client meetings, court dates, and attorney appointments.
- Maintained confidentiality of sensitive information in compliance with legal standards.
- Maintained client confidentiality in all matters.
- Answered phones promptly while providing courteous customer service.
Legal Assistant
Boylan Brown Code & Fowler
ROCHESTER
1996 - 2001
- Prepared legal documents and correspondence for attorney review and client communication.
- Managed case files and organized legal records for easy access and retrieval.
- Coordinated scheduling for client meetings, court dates, and attorney appointments.
- Communicated with clients to gather information and provide case updates promptly.
- Maintained confidentiality of sensitive information in compliance with legal standards.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Safeguarded sensitive client data to ensure legal compliance.
- Handled incoming calls efficiently to deliver exceptional customer service.
- Managed daily mail processing to ensure timely communication.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Greeted clients upon arrival at office and provided assistance.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Ensured that all paperwork was properly filed according to established procedures.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Facilitated phone calls and organized meetings to enhance office efficiency.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Assisted with document production and deposition preparation.
Legal Assistant - Real Estate
Underberg & Kessler LLP
ROCHESTER
1987 - 1995
- Prepared legal documents for real estate transactions and closings.
- Conducted title searches to verify property ownership and identify liens.
- Communicated with clients to gather necessary information for legal processes.
- Managed schedules and appointments for attorneys and clients efficiently.
- Filed documents with the county clerk's office to maintain compliance.
- Reviewed contracts for clarity and accuracy before attorney approval.
- Monitored deadlines associated with various legal documents related to real estate deals.
- Collaborated with title companies to facilitate the transfer of property titles.
- Assisted with document preparation for foreclosure proceedings including notices of default or eviction orders.
- Drafted letters to clients summarizing the status of their case or advising them on next steps in the process.
- Managed calendars for attorneys by tracking upcoming hearings, meetings with clients.
- Provided administrative support including scheduling appointments for attorneys and filing documents at courthouses.
- Assisted in negotiating terms of real estate transactions and preparing related paperwork.
- Communicated with clients regarding their real estate cases, answered questions, and provided legal advice when needed.
- Responded promptly to inquiries from clients via phone or email regarding their real estate cases.
- Coordinated closings between buyers and sellers by ensuring all necessary documentation is completed correctly.
- Organized client files for attorneys and maintained accurate records of all real estate transactions.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Handled telephone calls, meeting plans and conference organization requirements.
- Filed clients' legal documents in relevant courts for processing.
Legal Assistant
Sutton DeLeeuw Clark & Darcy PC
Rochester
1985 - 1987
- Prepared legal documents and correspondence for attorney review and client communication.
- Managed case files and organized legal records for easy access and retrieval.
- Coordinated scheduling for client meetings, court dates, and attorney appointments.
- Communicated with clients to gather information and provide case updates promptly.
- Maintained confidentiality of sensitive information in compliance with legal standards.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Maintained client confidentiality in all matters.
- Answered phones promptly while providing courteous customer service.
- Processed incoming mail on a daily basis.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Greeted clients upon arrival at office and provided assistance as needed.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Ensured that all paperwork was properly filed according to established procedures.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Handled telephone calls, meeting plans and conference organization requirements.
- Assisted with document production and deposition preparation.
Education
Associate of Applied Science - Business Administration
Alfred Agricultural And Technical College
Alfred, New York05-1982
Skills
- Client communication
- Document drafting
- Case management
- Litigation support
- Scheduling coordination
- Confidentiality maintenance
- Administrative organization
- Microsoft Excel
- Time management
- Attention to detail
- Team collaboration
- Problem solving
- Effective communication
- Calendar management
- Property law knowledge
- Power of attorney
- Corporate law
- Proofreading
- Court filing
- Financial and estate planning
- Office administration
- Attorney support
- Document filing
- Notary public
- Troubleshooting complex problems
- Case file organization
- Project management
Timeline
Paralegal
Refermat & Daniel PLLC
2025 - Current
Administrative Assistant (LEGAL)
Bond Schoeneck & King
2024 - 2025
Legal Assistant
McConville Considine Cooman & Morin PC
2003 - 2024
Legal Assistant
Xerox - Legal Department
2001 - 2003
Legal Assistant
Boylan Brown Code & Fowler
1996 - 2001
Legal Assistant - Real Estate
Underberg & Kessler LLP
1987 - 1995
Legal Assistant
Sutton DeLeeuw Clark & Darcy PC
1985 - 1987
Associate of Applied Science - Business Administration
Alfred Agricultural And Technical College