Hello! My name is Suzanne, I currently work as an Artisan Baker and Pastry Chef. Growing up I have always adored Baking and creating delicious Pastries for my friends and family members.
I have been told I am a kind and sweet person who genuinely cares about connections with others. I also like to have fun and bring a cheery work environment while also staying professional! I always strive to be on time and help out my coworkers the very best I can!
If you have reached this point in my Resume, first I will say thank you haha! and I will be honest with you, I completely understand it gets tedious and boring to read through Resumes, I get it. but I promise you I did not AI generate my Resume, I am a real person!
I truly feel I have something to give to this world, and I strive to be able to give this world kindness in any way I can. feel free to reach out to me, I would be more than happy to meet and talk with you! :)
Overview
7
7
years of professional experience
Work History
Pastry Chef
Kneaders Bakery
04.2024 - Current
I knew this position would need to be early, so I always was prepared and made sure to be ready and on time every shift.
I took special care to ensure every pastry made looked delicious and beautiful, never rushing or cutting corners, because I always strive to make sure my work is beautiful and brings a smile to customer's faces!
Demonstrated excellent organizational skills to manage multiple tasks efficiently and on time.
Maintained high standards of food safety and took the time to clean and sanitize my work areas in the kitchen environment.
Ensured all finished items met company standards before being served or sold.
Artisan Baker
Kneaders Bakery
06.2023 - Current
I took the time to ensure each and every loaf was beautifully cooked and prepared, I take pride in how my bread looks! :)
As someone who has dietary restrictions in regard to allergies, I understood the importance of allergies and took the time to ensure work equipment and work areas were properly clean and sanitized, always making sure my gloves were changed when handling allergens.
Exhibited expertise in monitoring the temperature of ovens and steaming of Bread, adjusting as needed to ensure proper baking times.
Displayed excellent time management capabilities by completing tasks within deadlines without compromising quality standards as best I could.
Maintained high standards of quality control for the Bread, ensuring all baked goods are consistently measured and prepared according to recipes.
After the dough was measured, mixed, and weighed, I would do my best to fold and take proper attention how long the dough's gluten window grew to ensure shape and taste is up to standard
Employed problem solving strategies when faced with unexpected issues during production process.
Accurately followed written recipes, making sure each and every pastry, sweet bread, or dessert was properly made, while also adhering to safety protocols when handling food items.
Recognized for being able to effectively collaborate with my coworkers across different departments, helping with any tasks if I had extra time on my hands
Mentored bakery personnel in recipe development and baking skills.
Pizza Specialist
Oak Wood Fire Oven
02.2023 - 05.2023
I made sure to come on time every morning to prepare the dough, warm the oven, and ensure my working area was clean and ready for the day.
I always took the time to Ensure every single Pizza prepared looked beautiful and delicious, never rushing or cutting corners. I loved to see the reactions of my customers! :)
Showed commitment to providing exceptional customer service through timely responses to inquiries or concerns.
Displayed proficiency in operating various kitchen equipment such as dough rollers, slicers, grinders, mixers.
Maintained cleanliness of kitchen area including counters, ovens, grills, appliances and utensils.
Performed routine maintenance tasks such as cleaning work areas, washing dishes or disposing garbage properly.
Excelled at utilizing time management skills while preparing large volumes of pizzas during peak hours in a timely and effective manner.
Cleaned cooking and prep areas by washing dishes and sweeping and mopping floors.
Washed, cut and prepared foods designated for cooking, such as Beef, Chicken, Turkey, Radishes, Apples, Cilantro, Pepperoni, Etc.
Ensured that all ingredients used were fresh prior to cooking them.
Bakery Sales Associate
Harmons
05.2020 - 11.2022
My main duties were to package, sell, and happily help my coworkers in any way I could.
Ensured baked goods and pastries were properly Packaged, Labeled and sold in a fashionable and tidy manner.
Help out customers with any questions or concerns they had in a happy and helpful way!
Trained new employees on proper baking techniques and customer service protocols.
Provided friendly customer service by greeting customers upon arrival in the store, offering assistance with product selection or special orders, taking the time to also talk and ask how their day is! :)
Assisted in creating attractive displays and delicious bread samples for the bakery section to drive sales and boost revenue.
help take any bakery orders in person, online, or on the phone in a helpful and timely manner, ensuring each detail was properly recorded.
Managed multiple tasks simultaneously including taking orders from customers over the phone or online ordering systems.
Cleaned and organized bakery display cases, shelves, and equipment.
Stocked products regularly, keeping display shelves filled with fresh items.
Sanitized counters and regularly cleaned display shelves and electronics to prevent cross-contamination.
Answered questions about food ingredients, cake designs, and special orders to help customers with preferences.
Retail Sales Associate
Ross Dress for Less
06.2019 - 11.2019
Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
Greeted customers and engaged in conversation to assess needs.
Provided friendly and knowledgeable assistance to customers on the sales floor.
Delivered exceptional customer service to guests, making sure to help out any customers with any questions or concerns
ensure each and every item was tidy and organized when placed on the shelves, ensuring each item was properly put away (even when there were toys thrown everywhere from kids in the toy section every day haha)
Replenished sales floor shelves and assisted customers with alternatives for out-of-stock items.
Collaborated with staff to ensure restocking and replenishment of merchandise.
Operated POS system efficiently to ensure accuracy of orders placed by customers.
Utilized sales strategies to increase average purchase amounts.
Handled customer complaints professionally and resolved issues promptly, even when under stress
Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
Pizza Shop Assistant
Papa Johns International Inc.
04.2018 - 11.2019
I worked for one high school year with my friends as a pizza specialist, I had fun working and learned many things about work efficiency and responsibility which I feel helped me become a better person!
Performed closing duties including cleaning work area, counting money in register drawer, and restocking items at end of shift.
Assisted management team in monitoring inventory levels of essential ingredients and supplies needed for production.
Checked temperature of refrigerators and freezers regularly to maintain safe storage temperatures for food products.
Developed extensive knowledge about menu items which enabled me to provide detailed descriptions when asked by customers.
Trained new staff members on proper use of cash register, menu items, and store policies.
Operated the pizza ovens and maintained a clean workspace throughout shift.
Seasoned dough to make wide variety of traditional and specialty pizzas.
Collected and returned dirty dishes to kitchen for washed.
Replenished foods at serving stations.
Retail Sales Associate
Black Cats Fireworks
06.2018 - 07.2018
I worked as a Retail Sales Associate for my Friend working a Firework stand one summer, it was fun and I learned many wonderful work skills during my time!
Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
Greeted customers and engaged in conversation to assess needs.
Provided friendly and knowledgeable assistance to customers on the sales floor.
Delivered exceptional customer service to guests, telling them whenever we had sales on fireworks!
Cleaned and organized sales floor in accordance with company merchandising standards.
Arranged and display merchandise to promote sales.
Education
Bachelors - Culinary Arts, Digital Media, And General Studies
Utah Valley University
Orem, UT
GED -
Alta High School
Sandy
06-2019
Skills
Patience under Pressure
Sourdough bread making
Professional telephone manner
Adaptability
Reliability and Time Management
Pastry preparation
Allergen awareness
Dough handling
Training staff
Presentation management
Precision measuring
Restaurant background
Interests
I love to go on walks around my neighborhood for exercise and peace!
I love to sew and craft, I have created many beautiful creations, even winning awards in contests!
I have recently started going to my local gym because I strive to better my health and feel happier!
I love to make baked goods for friends and neighbors!
Woodworking
Cooking
Crafting and DIY Projects
Fashion and Style, I love to thrift in any way I can
Photography
Digital Art and Animation
Reading
Camping
Yoga
Gardening and plant care, I love Pothos especially
Music and movies, I am very passionate about analyzing albums and directors works!
Timeline
Pastry Chef
Kneaders Bakery
04.2024 - Current
Artisan Baker
Kneaders Bakery
06.2023 - Current
Pizza Specialist
Oak Wood Fire Oven
02.2023 - 05.2023
Bakery Sales Associate
Harmons
05.2020 - 11.2022
Retail Sales Associate
Ross Dress for Less
06.2019 - 11.2019
Retail Sales Associate
Black Cats Fireworks
06.2018 - 07.2018
Pizza Shop Assistant
Papa Johns International Inc.
04.2018 - 11.2019
Bachelors - Culinary Arts, Digital Media, And General Studies