Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suzanne De La Torre

San Antonio,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

20
20
years of professional experience

Work History

Photographer

Lifetouch School Photography
San Antonio , TX
2024.02 - 2024.04
  • Greet the teachers of the classes that were schedule for spring picture day with the best costumer service.
  • Took pictures of individuals on location.
  • Set up lights, backdrops and props for shoots and events.
  • Set up camera control equipment, stands and tripods for shoots.
  • Dressed the Kindergarten in there Cap and Gown making sure that every detailed was covered.
  • Enter the students name into the computer program.
  • Delivered exceptional customer service throughout the entire picture day.
  • Tested equipment prior to use, verifying good working order.
  • Collected money envelopes. Putting them in safe bags.

Photographer/Sales Associate

Lifetouch Portrait Studios
San Antonio , TX
2006.03 - 2016.06
  • Set up lights, backdrops and props for shoots and events.
  • Utilized filters, edits and after-effects to enhance photos.
  • Maintain photography equipment including cameras, lenses, lighting gear, tripods.
  • Advise on appropriate poses, props, and backgrounds for each shot taken.
  • Uploaded digital images for editing, archiving and electronic transmission.
  • Delivered exceptional customer service throughout the entire project lifecycle.
  • Facilitated general office operations by scheduling appointments, keeping books and ordering supplies.
  • Produced high-resolution images suitable for print or digital media.
  • Collected payments and provided accurate change.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Demonstrated product features and benefits for customers' needs.
  • Conducted inventories on a regular basis to track stock levels.
  • Attended weekly team meetings to review performance goals and objectives.
  • Handled customer complaints in a professional manner.
  • Participated in weekly team meetings to discuss goals and strategies.
  • Performed opening and closing duties, including cash handling.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Assisted customers in selecting products, providing excellent service.
  • Processed customer transactions quickly and accurately.

Cook/Service Crew Member

Allen Tharp
San Antonio , TX
2010.05 - 2011.08
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Replenished food items from inventory and rotated ingredients.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Adhered to food safety standards when storing and preparing foods.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Maintained high levels of cleanliness across all workstations.
  • Cleaned and sanitized kitchen workspace by sweeping, mopping and wiping down counters.

Cashier/Overnight Stocker

K.B.Toys
San Antonio , TX
2004.06 - 2007.05
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Ensured compliance with all safety regulations within the store environment.
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Answered phone calls to assist customers with questions and orders.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Provided exceptional customer service during checkout process.
  • Bagged purchases appropriately to protect merchandise from damage.
  • Assisted in receiving, unloading, and verifying incoming shipments.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.

Education

High School Diploma -

South San West Campus
San Antonio, TX
2004-05

Some College (No Degree) -

San Antonio College
San Antonio, TX

Skills

  • Visual design
  • Microsoft Suite proficient
  • Image Archiving
  • Adobe Photoshop
  • Photo editing
  • Excellent workflow management
  • Superb attention to detail
  • Proactive approach to problem solving
  • Customer Needs Assessment
  • Payment Processing
  • Inventory control procedures
  • Flexible Schedule
  • POS System Operation
  • Customer Service
  • Problem-Solving
  • Cash Handling Accuracy
  • Sales expertise
  • Money Transfer Systems
  • Stocking and Receiving
  • Multi-tasking strength
  • Time Management
  • Exceptional customer service
  • Store Opening and Closing
  • Cleaning and sanitation
  • Multitasking
  • Positive Attitude
  • Attention to Detail
  • Quick Learner
  • Strong Work Ethic

Timeline

Photographer

Lifetouch School Photography
2024.02 - 2024.04

Cook/Service Crew Member

Allen Tharp
2010.05 - 2011.08

Photographer/Sales Associate

Lifetouch Portrait Studios
2006.03 - 2016.06

Cashier/Overnight Stocker

K.B.Toys
2004.06 - 2007.05

High School Diploma -

South San West Campus

Some College (No Degree) -

San Antonio College

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Suzanne De La Torre