Suzanne Drucker
Germantown Hills,IL
Summary
Experienced non-profit and government agency administrator with a background in social services. Passionate about helping others and looking to return to a career in a residential treatment facility. Motivated to learn, grow and excel in the field of drug and alcohol treatment.
Overview
20
20
years of professional experience
Work History
Business Manager
Morton Park District
Morton, IL
09.2018 - Current
- Oversees all finance and Human Resources functions of Park District
- Managed successful migration to new financial accounting and payroll software
- Overhauled onboarding process to ensure consistent and timely completion of paperwork and compliance with state and federal regulations
- Coordinates annual audit of District as well as quarterly reports required by law
Executive Director
Hudson Area Public Library
Hudson, IL
12.2018 - 09.2019
- Manage all administrative functions of library and supervised staff of ten employees
- Planned all adult programming, created new line of programming targeting senior population, and increased adult programming offerings and attendance by over 200%
- Successfully completed two major building projects including roof replacement, community room makeover and total lighting replacement
- Established and implemented financial processes aligned with GAAP
Training and Operations Coordinator
Resource Sharing Alliance, NFP
07.2008 - 12.2018
- Established relationships with 160 member libraries
- Traveled to all members yearly to seek feedback, address concerns, provide training, and answer questions on cataloging, circulation, and interlibrary loan software
Youth Supervisor/Counselor
Peoria County Juvenile Detention
Peoria, IL
01.2001 - 05.2006
- Supervised juveniles detained in 63 bed, secure facility
- Conducted individual and group counseling sessions teaching life skills, coping mechanisms, and appropriate behavior
- Communicated with Peoria Police Department, State’s Attorney’s Office, DCFS, and other placement agencies regarding juveniles’ status, progress, and behavior
- Wrote court reports based on behavior, progress, and knowledge of juvenile’s family situation
- Maintained all juveniles’ files, updated calendar of court dates for all detained juveniles, and entered all information into LEADS
- Controlled potentially violent situations through verbal de-escalation and physical restraint as necessary
Shift Supervisor Residential Counselor
Crittenton Centers
Peoria, IL
08.2000 - 01.2001
- Addressed behavioral and emotional needs of pregnant teenagers through activities and interventions in group and individual sessions
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
- Collaborated with various agencies and service providers to facilitate care coordination and information sharing.
Education
Master of Science - Psychology
Arizona State University
Tempe, AZ05.2023
MBA - Organizational Theory, Management
Bradley University
Peoria, ILBachelor of Science - Sociology
Bradley University
Peoria, ILSkills
- Behavior management
- Tactful communication
- Crisis Management
- Staff Training
- Team Supervision
- Activities Oversight
- Verbal and Written Communication
- Daily Living Skills Instruction
- Assignment Delegation
- Problem Anticipation and Resolution
- Program Evaluation and Improvements
Timeline
Executive Director
Hudson Area Public Library
12.2018 - 09.2019
Business Manager
Morton Park District
09.2018 - Current
Training and Operations Coordinator
Resource Sharing Alliance, NFP
07.2008 - 12.2018
Youth Supervisor/Counselor
Peoria County Juvenile Detention
01.2001 - 05.2006
Shift Supervisor Residential Counselor
Crittenton Centers
08.2000 - 01.2001
Master of Science - Psychology
Arizona State University
MBA - Organizational Theory, Management
Bradley University
Bachelor of Science - Sociology
Bradley University