SUZANNE D. YOUNG
West Richland,WA
Summary
Experienced professional seeking a position as a Document Control/Information and Records Specialist III or IV, Supervisor, or Manager. Strong communication skills, both written and verbal, facilitate effective information conveyance and collaboration with team members. Exceptional organizational abilities ensure efficient task management and smooth operations. Demonstrated leadership qualities and thrive in a teamwork-oriented environment. Proficient in various computer systems including Enterprise DMCS, Electronic Records Management, Intergraph SmartPlant Foundation, MS Access 2007, Documentum, E-Room, MS Excel 2010, Adobe Acrobat Professional, Information Governance, MS Word 2010, Works, Publisher 2007, Outlook 2010 & 2013, PowerPoint, AS400, MS SharePoint Designer, HTML, Integrated Document Management System (IDMS) Enterprise, and Asset Suite.
Overview
36
36
years of professional experience
Work History
Records Management Specialist IV – Document Control Supervisor
Washington River Protection Solutions (WRPS)
03.2017 - Current
- Company Overview: Low Active Waste Pretreatment Services (LAWPS) DFLAW – Hanford, Richland, Washington
- Create, implement and manage the engineering Document Control (DC) program for the Hanford LAWPS/DFLAW
- Hire, train and manage DC department staff for the on utilizing the new electronic document and records management system
- Interact with Construction subcontractors ensuring all project documents are received and processed accurately and in a timely manner
- Continuously audits all internal records and document management systems to insure quality and accuracy
- Assist with the development and implementation of DC procedures at both the departmental and organizational levels
- Develop and maintain Web Pages for the C&C departments utilizing HTML and Microsoft Office SharePoint
- As a certified procurement Buyer’s Technical Representative (BTR), develop, process and manage all C&C staff augmentation personnel requisitions and specific Construction subcontracts
- Low Active Waste Pretreatment Services (LAWPS) DFLAW – Hanford, Richland, Washington
Records Management Specialist III – Document Control Lead
Washington River Protection Solutions (WRPS)
04.2010 - 03.2017
- Company Overview: Nuclear Tank Farm Operations – Construction – Hanford, Richland, Washington
- Develop and implement a transition plan to move the Construction & Commissioning (C&C) departments from a paper-based document and records management system to first the DMCS and IDMS electronic and web-based systems and then to the SPF system
- Lead, train and manage Document Control (DC) and department staff users on utilizing the new electronic document and records management system
- Interact with Construction subcontractors ensuring all project documents are received and processed accurately and in a timely manner
- Continuously audits all internal records and document management systems to insure quality and accuracy
- Assist with the development and implementation of DC procedures at both the departmental and organizational levels
- Develop and maintain Web Pages for the C&C departments utilizing HTML and Microsoft Office SharePoint
- As a certified procurement Buyer’s Technical Representative (BTR), develop, process and manage all C&C staff augmentation personnel requisitions and specific Construction subcontracts
- Nuclear Tank Farm Operations – Construction – Hanford, Richland, Washington
Information Resources Specialist/Document Control
URS/RUST Constructors
09.2009 - 04.2010
- Support C&C Managers by integrating the existing multiple databases into one to ensure data retrieval is user-friendly
- Assist with and train DC staff and department personnel on data entry into IDMS to reduce the accumulated document back-log
- Assist with file management to also reduce the accumulated back-log
- Develop and maintain WebPages for C&C utilizing HTML and Microsoft Office SharePoint
- Develop and maintain assigned reading program for Construction and Commissioning personnel
Document Control/Information Resources Supervisor
RUST Constructors/WGI
11.2008 - 09.2009
- Company Overview: URENCO National Enrichment Facility (NEF), Eunice, New Mexico
- Supervise and train Document Control Clerks and provide overall support to Document Control
- Support the creation, revision and control of procedures, engineering drawings, quality records and other controlled documents utilizing DMS
- Ensure accurate upkeep, distribution and information configuration management accuracy of 60+ controlled sets in support of construction and engineering
- Receipt, entry, approval and distribution of vendor and supplier submittal documents into DMS
- Maintain and update project DMS and control access to the system
- Work closely with department managers to obtain feedback on specific departmental needs
- Supervise closeout of project documents and quality documents
- URENCO National Enrichment Facility (NEF), Eunice, New Mexico
Document Control Lead Clerk
RUST
01.2007 - 11.2008
- Company Overview: URENCO National Enrichment Facility (NEF), Eunice, New Mexico
- Receive, enter and track contractual submittal documents such as drawings, plans, reports, procedures, purchase orders into the project database and Documentum
- Maintain and update project DMS and required documents
- Train new document control clerks
- Provide support to DCC Supervisor
- URENCO National Enrichment Facility (NEF), Eunice, New Mexico
Emergency Communication Specialist
City of Hobbs
10.2005 - 12.2006
- Perform multi-task verbal communication, data/text entry and research duties and responsibilities
- Provide Emergency Medical dispatching to callers matching the proper agencies to the caller’s needs
- Emergency Communications Specialist certification and knowledge obtained of NCIC, NMLETS, CJIS, CAD Manual, City Ordinances, and Fire Resource Manuals
Executive Administrative Assistant/Human Resources-Safety Assistant
Leprino Foods
11.2003 - 08.2005
- Provide administrative support for the Plant Manager, Production, Processing, Whey, Quality Control, Administration and Human Resources Departments
- Coordinate training program for all exempt and non-exempt employees and maintain safety training/tracking databases
- Maintain HR, safety and security records and track employee performance
- Complete QC analytical reviews and recaps for recall purposes
- Complete quarterly reports to the corporate office and develop articles for each quarterly company newsletter
Adult Basic Education Program Coordinator
Central Community College
06.2002 - 09.2004
- Supervise and support General Education Diploma (GED) and English as a Second Language (ESL) instructors, tutors and volunteers in four counties
- Network with area agencies to promote the programs and fundraise
- Research and write grants
- Interview and hire all instructors and support staff, complete annual reviews
Executive Director
Families CARE
05.1999 - 06.2002
- Created and directed non-profit organization for families with children who have emotional, mental and/or behavioral disorders within 22 counties
- Supervise and support seven staff and 12 volunteers
- Fiscal accountability, payroll, grant writing, family outreach, community collaboration, publish quarterly newsletter
- Oversight of development and implementation of Family Care Partner and Family Evaluation Programs
- Analyzed and presented data accumulated at regional and national conferences
Therapeutic Care Provider/Unit Admin
Richard H. Young/Good Samaritan Hospital
01.1995 - 05.1999
- Provide patient care in a psychiatric milieu
- Facilitated groups, interacted with clients teaching coping skills as well as anger management
- Communicate observations and interactions through proper documentation
- Order supplies and bill patients for services rendered
- Provide clerical support to nursing staff by transcribing physician orders with 98% accuracy
Special Functions Assistant
Department of the Air Force
10.1991 - 10.1994
- Assist in the design, organization and supervision of special functions for cadets, officers, civilians, and visiting dignitaries
- Work in conjunction with the Public Relations and Protocol offices to ensure customer satisfaction
- Provide clerical support for the Special Functions Office
Training Technician
Department of the Army
03.1989 - 07.1991
- Schedule classes and training for both civilian and military personnel
- Ensure availability of classes and training
- Arrange transportation and billeting
- Work closely with the Comptroller to ensure monies are budgeted and available for training
- Conduct inspections at the company level to ensure adherence to training regulations
Education
Bachelor of Arts Degree - English, Minor in Psychology
University of Nebraska at Kearney
Kearney, NebraskaSkills
- Excellent communication skills
- Excellent organizational skills
- Excellent leadership and teamwork skills
- Enterprise DMCS
- Electronic Records Management
- Intergraph SmartPlant Foundation (SPF)
- MS Access 2007
- Documentum
- E-Room
- MS Excel 2010
- Adobe Acrobat Professional
- Information Governance
- MS Word 2010
- Works
- Publisher 2007
- Outlook 2010
- Outlook 2013
- PowerPoint
- AS400
- MS SharePoint Designer
- HTML
- Integrated Document Management System (IDMS) Enterprise
- Asset Suite
References
Available upon request
Activities
- Member Sigma Tau Delta, National Collegiate English Honor Society
- Member Psi Chi, National Collegiate Psychology Honor Society
- Member Kappa Delta Pi, National Collegiate Education Honor Society
- Workforce Investment Board Member, Nebraska
- Certified Emergency Communication Specialist-911 Dispatcher in New Mexico
- Previous Emergency Medical Technician
Timeline
Records Management Specialist IV – Document Control Supervisor
Washington River Protection Solutions (WRPS)
03.2017 - Current
Records Management Specialist III – Document Control Lead
Washington River Protection Solutions (WRPS)
04.2010 - 03.2017
Information Resources Specialist/Document Control
URS/RUST Constructors
09.2009 - 04.2010
Document Control/Information Resources Supervisor
RUST Constructors/WGI
11.2008 - 09.2009
Document Control Lead Clerk
RUST
01.2007 - 11.2008
Emergency Communication Specialist
City of Hobbs
10.2005 - 12.2006
Executive Administrative Assistant/Human Resources-Safety Assistant
Leprino Foods
11.2003 - 08.2005
Adult Basic Education Program Coordinator
Central Community College
06.2002 - 09.2004
Executive Director
Families CARE
05.1999 - 06.2002
Therapeutic Care Provider/Unit Admin
Richard H. Young/Good Samaritan Hospital
01.1995 - 05.1999
Special Functions Assistant
Department of the Air Force
10.1991 - 10.1994
Training Technician
Department of the Army
03.1989 - 07.1991
Bachelor of Arts Degree - English, Minor in Psychology
University of Nebraska at Kearney
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