Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suzanne Edwards

Albuquerque,NM

Summary

Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results. Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering almost 5 years of carrier experience on high-volume routes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

30
30
years of professional experience

Work History

City Mail Carrier

USPS
03.2019 - Current
  • Greeted customers on route and answered questions to the best of my ability.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Distributed mail on foot and by mail trucks to residences and businesses, delivering to approximately 700 to sometimes, over 1,000 customers per shift.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Kept route and case organized for optimum efficiency.
  • Sorted and placed mail into mailboxes with high levels of accuracy.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information
  • Offered friendly and efficient service to customers, handled challenging situations with ease
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies
  • Monitored weather conditions regularly to adjust delivery routes accordingly
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services
  • Handled mail and packages with care to prevent damage during delivery
  • Kept mail delivery records to track delivered and undelivered items and identify delivery issues
  • Observed traffic and safety regulations for safe transport and delivery of mail
  • Altered routes to accommodate changing conditions or road closures in delivery areas

Office Manager

Edwards Engines Inc.
12.1998 - 04.2019
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Accounts receivables and accounts payables
  • Prepared and filed monthly taxes
  • Completed all tasks of an efficient office

Front Counter Team Member

Auto Zone Auto Parts
08.1998 - 12.1998
  • Managed multiple tasks in high-volume environment.
  • Greeted customers with smile and provided assistance.
  • Restocked inventory.

Office Assistant

All Car Specialists, Inc.
06.1993 - 08.1998
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Performed inventory tasks and calculated needs.

Education

Some College (No Degree) - Accounting

Central New Mexico Community College
Albuquerque, NM

High School Diploma - General Studies

Monrovia High School
Monrovia, CA
06.1993

Skills

  • Residential Understanding
  • Active Learning
  • Manage Sorting
  • Vehicle Inspection
  • Reading Comprehension
  • Local Area Route Knowledge
  • High-Priority Mail
  • Daily Vehicle Inspections
  • Documentation and Recordkeeping
  • Customer Satisfaction
  • Mail-Sorting and Delivery Sequence
  • Critical Thinking
  • Mileage Documentation
  • Parcel Delivery
  • Scan Parcels

Timeline

City Mail Carrier

USPS
03.2019 - Current

Office Manager

Edwards Engines Inc.
12.1998 - 04.2019

Front Counter Team Member

Auto Zone Auto Parts
08.1998 - 12.1998

Office Assistant

All Car Specialists, Inc.
06.1993 - 08.1998

Some College (No Degree) - Accounting

Central New Mexico Community College

High School Diploma - General Studies

Monrovia High School
Suzanne Edwards