Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Suzanne Ewald

Marshalltown,IA

Summary

Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Wanting to improve my own training. Motivated to learn, grow, and get more knowledge of any job that I am working. I want to be safe in everything that I do, but still keep up the quality and the productivity with myself and my fellow employees.

Overview

10
10
years of professional experience

Work History

Distribution Center Light Duty

Casey's Corporation
Ankeny, IA
08.2023 - Current
  • Pick and pack product as received by each Casey's store
  • Make sure product is closely monitored for accuracy.

Customer Service Representative

Yellow Freight Company
West Des Moines, IA
06.2023 - 07.2023
  • Answered Customer service calls
  • Tracked Shipments (phone and email tracking)
  • Scheduled pick-ups from customers locations
  • Rate Quotes.

Non-Inventory Receiving/Outbound ship dock process assistant/ outbound pack/ inbound stow/learning ambassador/problem solving

Amazon
Bondurant, IA
11.2020 - 06.2023
  • Non-Inventory Receiving, Fork-truck Amazon Certified
  • Ship Clerk, Floor PA, Flats PA, Labor Tracking Associates
  • Working Closely with Area Managers and moving around associates to where the work is needed and making sure work is being completed in a timely and safe manner
  • Unloading trailer and loading trailers
  • Trained Robotics Operator and Trailer Dock Release (TDR) Trained
  • Coached and trained new hires, transfers and department cross training for stow and pack, and coaching them so they can perform their job efficiently while also motivating them to strive for the department's team goals
  • Problem solver for damages and unknown items to make sellable
  • Trained in Damageland to assess if items are sellable, warehouse sellable or donatable.

Office Assistant

Steiner & Associates
Marshalltown, IA
09.2019 - 11.2020
  • Maintained clean reception area to promote positive, professional environment for patients
  • Kept Business, customers and financial records current and accurate to stay on top of changing information and avoid lost data
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
  • Managed appointment scheduling
  • Medical and insurance Billing, Processed invoices and expenses.

Forklift driver

3M Company
Ames, IA
05.2019 - 09.2019
  • Worked in team environment to maintain high level of productivity
  • Removed orders from storage, wrapped and stated for shipments
  • Handled multiple tasks simultaneously to maintain work efficiency
  • Located proper slots on storage racks and set pallets in place with forklift
  • Building pallets of products for machine workers.

Office manager

Steiner & Associates
Marshalltown, IA
08.2013 - 05.2019
  • Established efficient workflow processes, monitored daily productivity and implement modification to improve overall effectiveness and personnel activities
  • Optimized organizational systems for payment collections, deposit and recordkeeping
  • Oversaw appointment scheduling for patients
  • Oversaw office inventory activities, including ordering and requisitions
  • Performed billing, collections and reporting functions for office
  • Handling all incoming business and client requests for information
  • Yearly re-credentialing for all medical companies to be current
  • Completed all Professional and Medical licensing insurance
  • Talked with patients and address inquiries, appointment requests and billing questions
  • Promoted office efficiency, coordination charts, completing insurance forms and helping with patient's diverse needs
  • Processed procedures complying with HIPAA regulations.

Education

NO degree - Sales and Marketing

Hamilton business college
01.1992

High school diploma -

Marshalltown High school
01.1991

Skills

  • Communication
  • Energetic Work Attitude
  • Self-Motivated
  • Team Oriented
  • Safety and Quality Oriented
  • Problem Solving
  • Decision Maker

Activities

  • Gardening, whether it be flowers or vegetable garden
  • Reading many different kinds of stories/books and writing poetry
  • Camping and being out in nature
  • Dog training, grooming and everything dog. Not breed specific, but Cocker Spaniels are my love.

Timeline

Distribution Center Light Duty

Casey's Corporation
08.2023 - Current

Customer Service Representative

Yellow Freight Company
06.2023 - 07.2023

Non-Inventory Receiving/Outbound ship dock process assistant/ outbound pack/ inbound stow/learning ambassador/problem solving

Amazon
11.2020 - 06.2023

Office Assistant

Steiner & Associates
09.2019 - 11.2020

Forklift driver

3M Company
05.2019 - 09.2019

Office manager

Steiner & Associates
08.2013 - 05.2019

NO degree - Sales and Marketing

Hamilton business college

High school diploma -

Marshalltown High school
Suzanne Ewald