Suzanne Fitzsimons

• Process variety of completed paperwork.
• Process incoming laboratory samples.
• Prepare insurance forms.
• Prepare Coggins forms for export blood work and distribute to doctors.
• Handle incoming fax, email or phone contact from clients.
• Process interstate & international health certificates
• Assist with office equipment needs and ordering supplies.
• Prepared and assembled documents to facilitate exports.
• Communicated information and instructions to and from vendors to research and resolve operational problems.
• Followed up with customers to resolve inquiries.
• Maintained open communication with global locations to facilitate smooth collaboration.
• Used Microsoft excel tracking spreadsheets to monitor information about customers, shipments and business activities.
• Developed and deepened successful partnerships with representatives of diverse shipping companies.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Assist with processing incoming EVA samples and sales results.
• Assist with processing incoming reports from University of KY Veterinary Diagnostic Laboratory.
• Assist with daily posting of mail.
• Trained other employees on the requirements and the process of import and export of horses.

• Consulted with clients to assess needs and propose breeding and sales plans.
• Trained and motivated employees to perform daily farm functions.
• Put together realistic budgets based upon costs and fees for successfully operating business.
• Oversaw business budget planning and administration, accounting functions, purchasing and weekly payroll to handle financial needs.
• Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Consigned horses at thoroughbred auctions and dealt with potential buyers.

• Answered multi-line phone system, booking mares to 20+ stallions.
• Executed record filing system for over 20 stallions and up to 2000 broodmares each year.
• Assisted with front desk help, answering calls and greeting clients as needed.
• Maintained monthly bookkeeping records for all horses, health records, client communications etc
• Generated reports and typed letters in Word and prepared PowerPoint presentations.
• Arranged international transport of horses to Australia, New Zealand, Europe and South America.
• Responsible for ordering medical supplies and maintaining inventory on weekly basis.
• Assisted management with preparation and sending emails, progress reports etc to clients.

• Barn Foreman responsible for care of 25+ mares and foals, specifically foals with angular limb deformities.
• Responsible for day to day care of horses, including feeding, bandaging, administering medications as necessary.
• Assisted veterinarian with procedures.
• Assisted farrier on bi weekly basis.
• Liaised with management regarding specific issues / needs pertaining to horses.

* Responsible for day to day care of mares and foals on the farm.

* Assisted with foalings.

* Assisted the veterinarian daily preparing mares for breeding.

* Record keeping - health, vaccinations, deworming. blacksmith etc.

* Worked closely with management, giving daily updates regarding the horses in my care.

* Made sure all staff performed duties as required.

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