Suzanne Francella
Bardonia,NY
Summary
Dynamic Certified Group Fitness Instructor and Personal Trainer with a proven track record of enhancing client retention through personalized instruction, engaging classes, and client accountability. Skilled in injury prevention, group motivation, and committed to ongoing education while delivering a high-energy program design. I foster a supportive community that boosts attendance and encourages participants to achieve their fitness goals. Appreciated as a dedicated and engaging leader of unrivaled large and small group fitness classes contributing value to a client-focused team. Frequently commended to address individual client needs while maintaining a fast-paced and structured group instruction experience.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Certified Group Fitness Instructor
Lifetime Fitness Athletic
08.2021 - 08.2025
- Planned and successfully led 15+ fitness classes per week with 16-42 person groups.
- Contributed to client retention by fostering a sense of community and accountability within group fitness classes increasing overall facility attendance
- Improved overall client satisfaction by providing personalized attention and modifications for individual abilities and goals.
- Continuously expanded professional knowledge through ongoing education workshops and certifications, enhancing instruction quality in the process.
- Reduced injury rates by consistently emphasizing proper form and technique during workouts.
- Cultivated positive relationships with class participants by teaching variety of challenging and entertaining group fitness classes.
- Created structured and innovative fitness programs to be executed in small and large group atmospheres.
- Encouraged and motivated participants to persevere through challenges to achieve new goals.
- Delivered high energy, fun, and motivating group fitness classes designed to improve overall health and fitness levels.
Owner/Assistant Head Coach
AMRAP Fitness
09.2010 - 03.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Owner/Hairstylist
Salon Euphoria
09.1991 - 11.2011
- Trained and guided team members to maintain high productivity and performance metrics.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Education
(AS) Associates In Liberal Arts & Social Science - Cognitive Psychology
Rockland Community College
Suffern, NY05-2005
Skills
- Positive reinforcement methods
- Super high energy level
- Group Dynamic and Injury prevention techniques
- Strength training expertise
- Physical endurance training
- Core, balance, stability, and flexibilty training
- Strong leadership and Engaging personality
- Functional Movement program design expertise
- Mind-body connection awareness
- Group motivation techniques
- Personalized Group Instruction
- Leadership and coaching
- Dependable and punctual
- One-on-one coaching
- Team building
- CPR/AED
Accomplishments
- March 2024 Lifetime Group Fitness Top Coach Award
- 2014 CrossFit 33rd World's Fittest Woman (40-44)
Certification
- National Academy Of Sports Medicine CPT
- National Academy Of Sports Medicine CES
- Brookbush Institute Human Movement Specialist
- CrossFit Level II
- CrossFit Football Power Training
- CrossFit Strongman
- CrossFit Gymnastics
- USAW Level 1 Weightlifting Coach
- CPR/AED Certified
- CGFI - Certified Group Fitness Instructor
Timeline
Certified Group Fitness Instructor
Lifetime Fitness Athletic
08.2021 - 08.2025
Owner/Assistant Head Coach
AMRAP Fitness
09.2010 - 03.2020
Owner/Hairstylist
Salon Euphoria
09.1991 - 11.2011
(AS) Associates In Liberal Arts & Social Science - Cognitive Psychology
Rockland Community College