Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Work Availability
Affiliations
Work Preference
Quote
Interests
Software
Timeline
GeneralManager
SUZANNE FRISH

SUZANNE FRISH

Irving,TX

Summary

Customer-oriented General Manager with 15 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

31
31
years of professional experience

Work History

GENERAL MANAGER

01.2015 - Current
  • 21TURTLE CREEK CONDOMINIUM ASSOCIATION Directed all operations of 375- unit condominium high rise on Turtle Creek Blvd
  • One of the oldest high-rise condominiums, this property was built in 1962 and poses
  • Structural, architectural, and logistic challenges
  • Supervised the complete replacement of the original roof, repairs to numerous leaks throughout the building as well as repairs to expansion joints
  • Responsible for retrofitting hallway and common area lighting to energy efficient LED fixtures
  • Submitted recommendations to the Board on maintaining and improving the infrastructure of the property
  • Reviewed reserve study and provided recommendations for upcoming projects to Board thus ensuring that capital improvement timelines are prioritized with the recommendation set forth by the engineer.

OWNER/DISTRIBUTOR

JALAPENO HOTLINE
01.2012 - 01.2015
  • Exclusive distributor of gourmet flavored jalapeno peppers to retail outlets and stores in Texas and the Southwest
  • Created brand awareness of gluten free, preservative free cut jalapenos in a jar
  • Attended festivals and food shows, conducting food tasting demonstrations, creating exciting menu possibilities using jalapeno peppers
  • Contracted with over 14 gourmet grocery stores in Dallas to carry the signature Jalapeno
  • Peppers
  • Created a website for access to recipes and updates on locations of future events.

REGIONAL ACCOUNT MANAGER

Russell Publishing
01.2005 - 01.2012
  • Russell Publishing- Nu Image and INFORM Magazines
  • Directed Sales and Marketing efforts for four publications in three markets-Dallas,
  • Houston, and Phoenix catering to aesthetic cosmetic procedures
  • Managed all sales activities, from lead generation through the closing of sales
  • Developed and implemented sales plan to meet the business goals of the publisher
  • Consistently exceeded targeted revenue goals in all markets
  • Utilized professional selling skills to find quality medical professional leads.
  • Communicated by phone, email and traveled for face to face contact for [Number] accounts.
  • Negotiated prices, terms of sales and service agreements.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Met or exceeded sales, customer service and loyalty program standards.

CONSULTANT Rienzi

Turtle Creek-M. Myers Investment Company
01.2004 - 01.2005
  • Performed feasibility study for owners of Rienzi for the conversion of 154- unit luxury apartment building to condominium
  • Restructures operations to include hiring and training of staff
  • Revised existing budget demonstrating over 40K in savings

EXECUTIVE DIRECTOR

The Vendome on Turtle Creek
01.2001 - 01.2004
  • Start-up of exclusive luxury high rise condominium on Turtle Creek
  • Hired, trained, and directed total operations for 22- story tower
  • Created homeowner and operations manual for developer
  • Worked with developer and attorneys during transition from Developer control throughout turnover.

MANAGING DIRECTOR

The Continental Group/First Services Residential, Florida
01.1994 - 01.2001
  • The Hemispheres:
  • Management of 1,304 units,120 employees, four condominium towers including 13 commercial units,2 restaurants, two pools, health club and tennis courts
  • Blue and Green Diamond-
  • Management of 630 units-start up and operations
  • The Pinnacle
  • Lead the startup and operations for the only Five-Star condominium in South Florida at the time
  • Imperial on Brickell
  • Lead entire renovation of property, including replacement of cooling tower, risers, elevator, multi-level parking garage renovation, concrete balcony repairs, common area carpet replacement, exterior painting.

Education

Bachelor of Language and - Literature

McGill University

Skills

  • Verbal and Written Communication
  • Vendor Negotiations
  • Market Growth
  • Communication Skills

Languages

Czech
Native or Bilingual
French
Native or Bilingual
Spanish
Full Professional
English
Native or Bilingual

Certification

  • CMCA
  • AMS

Accomplishments

  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • TABC, CAI,

Work Preference

Work Type

Part TimeFull Time

Location Preference

On-Site

Quote

Strive for excellence by example.

Interests

Golf, tennis,

Software

Microsoft office suite, select accounting software for HOA management

Timeline

GENERAL MANAGER

01.2015 - Current

OWNER/DISTRIBUTOR

JALAPENO HOTLINE
01.2012 - 01.2015

REGIONAL ACCOUNT MANAGER

Russell Publishing
01.2005 - 01.2012

CONSULTANT Rienzi

Turtle Creek-M. Myers Investment Company
01.2004 - 01.2005

EXECUTIVE DIRECTOR

The Vendome on Turtle Creek
01.2001 - 01.2004

MANAGING DIRECTOR

The Continental Group/First Services Residential, Florida
01.1994 - 01.2001

Bachelor of Language and - Literature

McGill University

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SUZANNE FRISH