Suzanne Herzinger
Olathe,KS
Summary
Strong leadership skills with experience in team development process improvement initiatives and cross departmental collaboration to ensure efficient and effective revenue cycle process
Overview
6
6
years of professional experience
Work History
Managed Care Contracting Analyst
Oceans Healthcare
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
Credentialing Specialist
Matrix Medical
2021.12 - 2022.09
- Collaborated with healthcare providers to gather necessary information for accurate credentialing decisions.
- Managed multiple priorities effectively, resulting in the on-time completion of credentialing tasks for numerous providers simultaneously.
- Conducted audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements.
- Enrolled providers and Medicaid, Medicare, and private insurance plans.
- Conducted primary source verifications such as background checks and board certifications.
- Received and evaluated applications to look for missing and inaccurate information.
- Obtained NPI numbers for providers and facilities and updated existing profiles.
Patient Accounting Manager
The University of Kansas Health System
2016.04 - 2021.06
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Managed banking reconciliations and monthly balance sheet statements.
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Completed bi-weekly payroll for company employees.
- Collaborated with other departments to achieve accurate and prompt financial reporting.
Education
Masters Business Administration - Project Management
Ashford University
San Diego08.2017
Bachelor of Arts - Human Resouces Management
Ashford University
San Diego, CA01.2016
Skills
Credentialing And Provider Enrollment
Facility / Professional Credentialing and Contracting
Analytics and reporting
EPIC
NCQA and TJC standards
Team development
Corporate Comminucation
Strategic planning and organization
Accomplishments
Guest Speaker at CAQH Delegated Reporting Symposium may 2016
Provider Enrollment Specialist Certifcation
NAHRI Leadership Council 2023/2024
Member Of Golden Key International Honor Society
Timeline
Credentialing Specialist
Matrix Medical
2021.12 - 2022.09
Patient Accounting Manager
The University of Kansas Health System
2016.04 - 2021.06
Managed Care Contracting Analyst
Oceans Healthcare
Masters Business Administration - Project Management
Ashford University
Bachelor of Arts - Human Resouces Management
Ashford University
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