Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Agency Procurement Official/Director
University Of Arkansas For Medical Sciences
04.2022 - Current
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Managed volume of 100+ emails and 45+ contracts daily
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Established culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Facilitated cross-functional collaboration for improved decision-making processes within organization.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Oversaw supply chain functions to verify inventory levels and budget adherence.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Reported issues to higher management with great detail.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
ADJUNCT PROFESSOR
UNIVERSITY OF ARKANSAS AT LITTLE ROCK
05.2017 - Current
Online instruction of writing courses
Leveraged use of LMS and other electronic tools to efficiently and effectively instruct non-traditional students
Promoted academic integrity by implementing strict plagiarism detection measures and educating students on proper citation practices.
Incorporated real-world examples into lessons to demonstrate practical application of theoretical concepts
Enhanced student comprehension by utilizing multimedia resources and tailoring instructional methods for diverse learning styles.
Developed strong relationships with students through timely communication and empathetic understanding of their individual needs.
Ensured accessibility of course materials for all students by adhering to ADA guidelines and incorporating universal design principles.
DIRECTOR TRAVEL MANAGEMENT
UNIVERSITY OF ARKANSAS FOR MEDICAL SCIENCES
06.2015 - 03.2022
Responsible for oversight of travel reimbursements, and travel processing, consistent with Arkansas state laws, UAMS policies, and IRS regulations
Responsible for departmental audits, to identify errors and inefficiencies in processing
Work with various vendors in hospitality industry to obtain lower rates
Project Manager for Financial workstream, for Workday Integration
Manage travel card program, with 300+ accounts
Provided over 100 training sessions for end users
Identified weaknesses in internal controls
Utilized data informatics to leverage travel spend
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Assisted departmental administrators with identifying their travel needs
Facilitated cross-functional collaboration for improved decision-making processes within organization.
Worked with various departments to create tools for educating travelers
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Monitored office workflow and administrative processes to keep operations running smoothly.
TRAVEL SPECIALIST
UNIVERSITY OF ARKANSAS FOR MEDICAL SCIENCES
10.2013 - 06.2015
Audited dozens of travel reimbursements daily
Created monthly e-newsletter to provide consistent information to end-users
Implemented training to end users, for consistency and error reduction
Invited by leadership of multiple departments to speak at staff meetings
ADMINISTRATIVE ASSISTANT
DILLARD'S
05.2012 - 10.2013
Administrative Assistant to Vice-President of Division Four, Dillard's Corporate Headquarters
Insurance Verification Specialist I at University of Arkansas for Medical Sciences, UAMSInsurance Verification Specialist I at University of Arkansas for Medical Sciences, UAMS
Medical Laboratory Scientist at University of Arkansas for Medical Sciences, UAMSMedical Laboratory Scientist at University of Arkansas for Medical Sciences, UAMS