Summary
Overview
Work History
Education
Skills
Certification
Publications
References
Merits Awards
Committees And Professional Organizations
Timeline
Generic

Suzanne H. Waters, FNP B-C

Charlottesville,USA

Summary

I have had extensive experience in several director level positions for large healthcare systems. I exemplify both clinical and leadership expertise in acute care/ambulatory settings. I have completed the Leadership Institute at UVA in 2021 under the leadership of Dr. Mike Valentine (former ACC president). As an advanced practice nurse leader, I have partnered with senior organizational leadership to meet identified strategic initiatives that reflect the organization’s mission, vision and values (ASPIRE values at UVA). I have integrated the “Studer” principles, which focuses on five (5) pillars of clinical excellence, to include: enhancing customer satisfaction, physician partnership, fiscal responsiveness, clinical excellence and market share. I am actively engaged in continuous quality improvement across the cardiology service line and have partnered w/ the American College of Cardiology in development of a “team based” patient care delivery model as part of clinic optimization at UVA. I have participated in the EPIC EMR rollout and updates (Smart Chart), E-consenting, Reduction of Late Start Times, and Procedure Pass. I am involved w/ patient safety initiatives (Be Safe), clinical trials, and the development of new, and expanding, cardiology programs. I am actively involved in recruitment and retention efforts and have increased the cardiology APP team size 87% over the last 15 yrs due to new program development and expansions, especially with sub-specialty clinics. I participate on the Lead APP-Credentialing PPES that focuses on hardwiring clinical excellence, competencies, focused and ongoing professional practice performance evaluations, and measuring APP outcomes (productivity and patient experience). I monitor APP compliance with accreditation activities, associated with TJC, NCDR, ACC, AHA, and HRS. I am the APP representative on the UVA Health System Cardiology Leadership Council. I am a member for the VCNP and am a former legislative chair who was instrumental in meeting with legislators to facilitate the passage of the APP autonomous practice legislation. I supervised ~ 42 APPs who are deployed to various sub-specialties, to include: General cardiology, interventional cardiology, in-patient acute care, ambulatory clinics and non-invasive cardiology. I am a member of multiple leadership and process improvement committees, and am a content expert in multiple areas of cardiology. As an advanced practice educator, I have developed and coordinated orientation and cross –training programs, to assure staff competence/confidence in the delivery of care within the various cardiology service line. I hardwire excellence by creating reference sheets for new processes, clinical trials, and new technologies that surface over the years. I developed and created “transition to practice” programs for both levels of nurse graduates (BSN and MSN). Examples include: The Bridge to Practice Program” for new BSN graduates which was published, and the “Cardiovascular Advanced Practice Provider (CAPP)” program for APPs (NPs and PAs). As collegiate faculty, I have worked to develop nursing professionals who were enrolled in nursing programs over 3 states. As an advanced practice clinician, I have exemplified clinical excellence within my own practice by being board certified in family practice as an FNP. Clinical experience has spanned emergency medicine, general/interventional cardiology, family practice and wound care. I have been an APP since 1999 and have 25 yrs of administrative and clinical cardiology advanced practice experience (May 2024). I manage over 40 APPs which spans managerial functions specific to specialty specific APP orientation, departmental finance/budget, performance evaluations, recruitment/ retention of staff, communication through staff meetings, newsletters and with providing an End of the Year Report for staff and departmental leadership (Cardiology Chief and HV senior administrator). Areas of responsibility include: Interventional cardiology (procedural areas for cardiac cath, congenital and electrophysiology); Stress Labs (2 locations); Ambulatory clinics at UH and 4 satellite locations in central and northern Virginia.

Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Cardiology Medicine APP Manager

The University of Virginia Health Services Foundation
Charlottesville, Virginia
09.2009 - Current
  • Company Overview: UVa is a ~579 bed teaching medical center that has been awarded “magnet designation” and is located in central Virginia. It is a listed by US News and World Report as one of the “100 Best Hospitals” and a leader in cardiology.
  • Supervised/managed approximately 42 APPs, 1 assistant lead NP within various service locations, to include: Ambulatory, Procedural, and Acute Care.
  • Oversee the nurse practitioner services that support the cardiology division, to include the following: Ambulatory Clinics/Procedure Areas.
  • Outpatient Peri-Procedural Services include: Interventional cardiology (cardiac catheterization, electrophysiology, & congenital) associated with the Cath Lab / EP lab procedures.
  • Outpatient cardiology sub-specialty clinics include: General cardiology; Prevention, Electrophysiology, post MI, Heart Failure, and Pre-procedure clinic.
  • Development of Team Based Care clinics within general cardiology to enhance access to care.
  • Clinic Outcome Measures (satellite and main campus clinic dashboard).
  • Inpatient Services: Cardiology Inpatient NP Services include admission/management of: Unstable/stable angina; Heart failure; Arrhythmias; Anti- arrhythmic therapy; Advanced valve disease/minimally invasive valve replacements admissions/transfers; Pre/post procedural cardiology care.
  • UVa is a ~579 bed teaching medical center that has been awarded “magnet designation” and is located in central Virginia. It is a listed by US News and World Report as one of the “100 Best Hospitals” and a leader in cardiology.
  • Participated in process improvement initiatives: Reduction in late start times, CTU e-consenting, development of 'procedure pass'.
  • Developed a behavioral based interview sheet in conjunction w/ HR interview tool.
  • 12 wk orientation program w/ unit specific competencies (Inpatient NP service).

NP Lab Instructor

University of Hawaii at Manoa
Honolulu, Hawaii
01.2008 - 07.2009
  • Company Overview: UH is a 4-year undergraduate, graduate and doctoral nursing program that prepares nurses at all levels of practice.
  • Functioned as the lead lecturer for the Advanced Physical Assessment Lab (N612) for all students seeking graduate degrees as a nurse practitioner or clinical specialist graduate degrees.
  • UH is a 4-year undergraduate, graduate and doctoral nursing program that prepares nurses at all levels of practice.
  • Created course syllabus, lab practicums, written assignments, testing, and clinical competency validations for performing advanced physical assessments.

System Director of Nursing Education

Hawaii Pacific Health
Honolulu, Hawaii
11.2006 - 07.2009
  • Company Overview: HPH is a 4-hospital system (urban and rural) consists of approximately 500 acute care beds, located on Oahu and Kauai.
  • Plan, supervise and budget for the strategic nursing educational plan of 4 hospitals.
  • Chairperson of the Nursing Education Consortium which consists of 13 educators and 1 administrative assistant.
  • Supervise system educators and facility specific educators.
  • HPH is a 4-hospital system (urban and rural) consists of approximately 500 acute care beds, located on Oahu and Kauai.
  • Created a nursing education department that provided clinical educational services across 4 facilities within the largest healthcare system in Hawaii.
  • Created a vision for nursing education for Hawaii Pacific Health as a center of clinical excellence and the employer of choice.

Director of Nursing Education

Vassar Brothers Medical Center
Poughkeepsie, New York
12.1999 - 11.2006
  • Company Overview: VBMC is approximately a 375-bed urban, acute care hospital located in the mid-Hudson Valley, in NYS.
  • Planned, supervised and budgeted for the strategic nursing educational plan for the entire organization.
  • Supervised 10 specialty educators and 2 administrative assistants.
  • VBMC is approximately a 375-bed urban, acute care hospital located in the mid-Hudson Valley, in NYS.
  • Created a Sim Lab and computer lab to enhance teaching methodologies in a safe learning environment.
  • Created and expanded educational services for 1791 nursing staff.

Education

Master of Science - Family Nurse Practitioner

Pace University
Pleasantville, New York
06.1999

Bachelor of Science - Nursing

Russell Sage College
Troy, New York
06.1975

Skills

  • Program development and manager
  • Clinical supervision

Entrepreneur

Certification

  • Certified Wound Care Provider (Curative), 2001
  • FNP Board Certified, 1999 - present
  • ACLS Instructor, 1997 - 2009
  • PALS Provider, 1997 - 2009
  • PALS Instructor, 1997 - 2009
  • BLS Instructor, 1990 - 2013
  • 0001218419, 0024168335, 0017139463, MW2011245, 1629096847, 275851, F332775, MW 1004097, 04367679, P51503

Publications

  • High –tech patient simulators offer educators exciting training alternatives for all nursing staff., Advance News Magazine, 12/30/2009
  • Vassar Program Smooth’s Nurse’s Way- Mentors Guide Recent Graduates, 07/07/2007
  • Wound Care Wonders: Nurses Make the Difference at Vassar Brothers Medical Center, Advance Magazine, 09/2004
  • Expanding on a theme: A successful training program adapts to specialty – specific nurse training, Advance Magazine, 09/2004
  • Bridge to Practice: Vassar Brothers Medical Center Helps Novice RN’s Learn the Ropes, 08/29/2002
  • Orthopedic Pearls: Pain Management Chapter, 12/2002

References

Upon request

Merits Awards

  • Who’s Who in American Women, 2003 - 2005
  • Vice President of Sigma Theta Tau – Mu Epsilon (Nursing Honor Society), 2005
  • New York State Nurse’s Association Outstanding Accomplishments Award in Education, 2002
  • Academic Excellence Award, Pace University, 1999
  • Letter of Commendation from Rensselaer City Youth Bureau for coordination of a city - wide health fair, 1981
  • Dean’s List, Russell Sage College, 1975, 1973
  • Veterans of Foreign Wars Scholarship, 1971
  • Regents Scholarship Alternate for Nursing, 1971
  • Nominated for UVA Leonard Sandridge Outstanding Contributor Award, 11/03/2023

Committees And Professional Organizations

  • Virginia Chapter of Nurse Practitioners, 2010 - present, Chair of Government Relations (Piedmont Chapter) – 2017 - 2018
  • American College of Cardiology, 2009-2010
  • Heart Rhythm Society, 2009 - 2010
  • Hawaii State Center for Nursing, 2007 – 2009, Member of Hawaii State Center Environment Retention Collaborative Subcommittee
  • American Heart Association

Timeline

Cardiology Medicine APP Manager

The University of Virginia Health Services Foundation
09.2009 - Current

NP Lab Instructor

University of Hawaii at Manoa
01.2008 - 07.2009

System Director of Nursing Education

Hawaii Pacific Health
11.2006 - 07.2009

Director of Nursing Education

Vassar Brothers Medical Center
12.1999 - 11.2006

Master of Science - Family Nurse Practitioner

Pace University

Bachelor of Science - Nursing

Russell Sage College
Suzanne H. Waters, FNP B-C