Suzanne Jimenez
Bakersfield,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Lead Tutor
Greenfield Union School District
Bakersfield, CA
2021.01 - 2024.01
- Assist Site lead with planning, training, and offering support of over 200 students
- Communicated effectively with parents/caregivers, teachers, students while maintaining professionalism
- Maintain office records up to date while performing other clerical tasks.
CSR
Fix Auto Poway
Poway, CA
2019.01 - 2022.01
- Greet customers
- Follow up calls to customers for future appointments
- Schedule appointments
- Make outgoing calls to insurance companies for follow up with customers in regards to coverage, deductible, etc
- Cashier
- Email insurance companies if estimate was already pre written
- Prepare customer files for estimators future appointments
- Tidy up the sitting area for the comfort of customers.
Pet Specialist
Self Serve Pet Spa
Bakersfield, CA
2019.01 - 2019.01
- Greet customers
- Assist in any customer questions/requests
- Provide soap package that is requested for bathing either dog/cat
- Cashier
- Educate customers on what foods we carry
- Check in incoming shipment and update inventory
- Tidy up store with daily tasks
- Restock products that were low on floor.
Receptionist/Clerk
BMW Collision Center
Bakersfield, CA
2018.01 - 2018.01
- Schedule service appointments for vehicle drop off
- Take payment from customers once vehicle is ready for pickup
- Make outgoing calls to insurance companies regarding payment or inspection
- Assist customers with questions on status about vehicle
- Check in vehicle's coming into our shop by filling out paperwork for customers to sign
- Order supplies in need when running low in office
- Drop cash, check, card transactions from previous day to accounts payable office
- Faxing documents needed to insurance companies or other car dealerships.
BDC
Bakersfield Mazda
Bakersfield, CA
2018.01 - 2018.01
- Schedule service appointments for customer's vehicles
- Take payment from customers for either service department or parts department
- Make outgoing calls to customers regarding recalls on their vehicle
- Assist customers with any questions or concerns about vehicle
- Transferring phone calls to rightful department and office errands.
Receptionist
Barber Honda
Bakersfield, CA
2017.01 - 2018.01
- Greet customers
- Answering/transferring phone calls to rightful department
- Direct customers to areas of interests/needs
- Send out mail when given contracts, checks etc
- Assign key tags to new incoming vehicles
- Paperwork for vehicle trades to other dealerships and enter data information into computer system.
Fac./Asst.
Greenfield Union School District
Bakersfield, CA
2014.01 - 2017.01
- Assist co-workers inside a classroom to help tutor children with homework and other activities
- Communicate with my leadership staff about any duties and any help needed around campus
- Communicate with students and parents to discuss personal academic goals
- Create lesson plans and activities for all grade students to experience in the ASSP
- Assist teachers in their classrooms with any tasks given.
Education
Studying for a Bachelor's degree in Liberal Studies. -
Taft College
High School Diploma -
Stockdale High School
Skills
- Schedule coordination
- Data entry proficient
- Multi-task management
- Call Management
- Payment Processing
- Complaint resolution
- Paperwork Processing
- Staff Training
References
References available upon request.
Timeline
Lead Tutor
Greenfield Union School District
2021.01 - 2024.01
CSR
Fix Auto Poway
2019.01 - 2022.01
Pet Specialist
Self Serve Pet Spa
2019.01 - 2019.01
Receptionist/Clerk
BMW Collision Center
2018.01 - 2018.01
BDC
Bakersfield Mazda
2018.01 - 2018.01
Receptionist
Barber Honda
2017.01 - 2018.01
Fac./Asst.
Greenfield Union School District
2014.01 - 2017.01
Studying for a Bachelor's degree in Liberal Studies. -
Taft College
High School Diploma -
Stockdale High School