Suzanne Jones

Human Resources Director

Columbus Auto Group

07.2020 - Current

Monitored and handled employee claims involving performance-based and harassment incidents.
Structured compensation and benefits according to market conditions and budget demands.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Directed job fairs to bring in local talent for long term and seasonal positions.
Answered employee inquiries regarding health benefits and 401k options.
Created and implemented forward-thinking initiatives to improve employee engagement.
Oversaw workers' compensation program for employees injured on job.
Managed benefits administration, ensuring cost-effective coverage options for employees while staying within budget constraints.
Provided immediate updates to entire employee pool when policies and procedures were altered.
Collaborated cross-functionally with other department leaders to align HR strategy with overall business objectives.
Conducted exit interviews to better understand reasons why employees were separating from company.
Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
Developed incentive program for hiring of and retaining of employees.
Created user-friendly employee handbook that was much easier to update and maintain than prior manual.
Handled on-boarding process for newly hired employees and distributed all paperwork.
Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
Streamlined HR processes for increased efficiency and improved service delivery.
Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.