Suzanne Jones
SeaTac,WA
Summary
Experienced in customer service, accounts payable, packaging, production, and shipping & receiving. Skilled in office, warehouse, and refrigerated environments. Reliable, trustworthy, adaptable, and detail-oriented team player with the ability to excel in versatile work settings.
Overview
17
17
years of professional experience
Work History
Bakery Oulet Clerk
Franz Bakery Outlet
03.2022 - 01.2025
- Processed customer transactions accurately using point-of-sale system.
- Managed inventory levels and organized stock to ensure product availability.
- Assisted in training new employees on operational procedures and best practices.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Implemented effective merchandising strategies to promote product visibility and sales growth.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Organized and replenished stock, ensured proper product rotation, and managed special order requests.
Caregiver
Family Based Care
12.2019 - 03.2022
- Assisted Mother with daily living activities, ensuring comfort and safety.
- Administered medications and monitored my mother's health status consistently.
- Developed personalized care plans in collaboration with healthcare professionals.
- Provided emotional support and companionship to enhance my Mother's well-being.
Retail Sales Associate
Dollar Tree
06.2019 - 12.2019
- Delivered exceptional customer service by assisting customers with product inquiries and locating items.
- Managed inventory levels through regular stock checks and restocking procedures to ensure product availability.
- Operated cash register efficiently, processing transactions accurately and handling cash responsibly.
- Trained new sales associates on store policies, customer engagement strategies, and inventory management practices.
Bakery Outlet Clerk
Franz
12.2010 - 01.2019
- Processed customer transactions accurately using the point-of-sale system.
- Managed inventory levels and organized stock to ensure product availability.
- Assisted in training new employees on operational procedures and best practices.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Implemented effective merchandising strategies to promote product visibility and sales growth.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
Freezer Captain
Dollar Tree
01.2013 - 12.2015
- Delivered exceptional customer service by assisting customers with product inquiries, locating merchandise, and ensuring a positive shopping experience.
- Managed inventory levels through regular stock checks, restocking, and organization to maintain product availability and store presentation.
- Performed shipping and receiving tasks, including verifying deliveries and preparing outgoing shipments.
- Assisted the lead manager with freezer operations—ordering, receiving, stocking, and maintaining proper organization and cleanliness in both the freezer and backroom areas.
Trusted Agent
TSA
03.2008 - 09.2008
- Entered transportation workers’ information into the security screening database and other computer systems using graphical and demographic data.
- Captured biometric data by fingerprinting and photographing individuals during the credentialing and vetting process.
- Verified identity documents (driver’s licenses, passports, TWIC cards, etc.) to ensure authenticity and compliance with TSA standards.
- Conducted risk assessments to enhance security protocols during screening processes.
- Scheduled and coordinated appointments for applicants and security personnel.
Education
Accounting -
Highline Community College
DesMoines, WA09-1995
Cashier Checking/Commercial Foods -
Occupational Skills Center
SeaTac, WA06-1986
High School Diploma -
Tyee High School
SeaTac, WA06-1986
Skills
- Customer service
- Cash handling
- Stock organization
- Product rotation
- Transaction processing
- Shipping and receiving logistics
- Administrative tasks
- File maintenance
- Basic accounting
- Typing speed
- Bookkeeping
Timeline
Bakery Oulet Clerk
Franz Bakery Outlet
03.2022 - 01.2025
Caregiver
Family Based Care
12.2019 - 03.2022
Retail Sales Associate
Dollar Tree
06.2019 - 12.2019
Freezer Captain
Dollar Tree
01.2013 - 12.2015
Bakery Outlet Clerk
Franz
12.2010 - 01.2019
Trusted Agent
TSA
03.2008 - 09.2008
Accounting -
Highline Community College
Cashier Checking/Commercial Foods -
Occupational Skills Center
High School Diploma -
Tyee High School