SUZANNE KASPER
Eagle,WI
Summary
Versatile and creative administrative assistant dedicated to advancing the mission and effectiveness of key programs. Collaborative and decisive with exceptional communication and organizational skills. Recognized for successful partnership with management in developing impactful programs that strengthen and invigorate others' faith lives, while fostering deeper connections to Jesus' love through the Eucharist, service, His Holy Mother, and the Saints.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Christian Formation Administrative Assistant
St. Leonard's Parish
W173S7743 Westwood Dr, Muskego, WI 53150
03.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Executive Director
Gerard's Embrace
East Troy, United States
03.2016 - 06.2023
- Updated and maintained membership database on consistent basis
- Provided exceptional counseling, case management, education and job training to diverse client base
- Worked closely with organizational leadership and board of directors to strategically affect operational direction
- Supervised writing of all grant applications and checked information for accuracy prior to submission
- Created promotional materials and provided insightful information to social media, websites and print media to educate public
- Recruited new members by networking at community events and distributing promotional materials to attendees
Pastoral Associate
St. Peter The Apostle Parish
East Troy, WI
06.2018 - 06.2021
- Liaison between Ministry Chairs to Pastor
- Facilitated prayer experiences (Stations of the Cross, Divine Mercy Sunday, Adoration)
- Facilitated Bereavement ministry group
- RCIA
- Funeral planning when asked by Pastor
- Bulletin Articles
- Planned Annual Lenten Ecumenical services with other churches
- Cantor
- Liturgy committee chair
Director of Religious Education
St. Peter The Apostle Parish
East Troy, WI
10.1999 - 06.2021
- Trained and supervised religious education instructional staff
- Kept program children safe and secure at all times with proactive monitoring strategies
- (Safeguarding Administrator for Parish)
- Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements
- Prepared, coordinated and distributed information about yearly schedule of activities and classes
- Hired, mentored and supervised instructors and volunteer staff to carry out program goals
- Worked flexible hours; night, weekend, and holiday shifts
- Built, managed and upgraded K-12 Religious educational program
- Identified and recruited potential volunteer workers
- Sacramental preparation
- Prayer and service experiences for youth
- Design pamphlets and worship aides for programs
Education
Bachelor of Science - Liberal Arts-Health & Wellness, Religious Studies
University of Wisconsin
Whitewater, WISkills
- Organizational Development
- Budget Planning
- Board Oversight
- Leadership and People Development
- Annual Planning
- Effective Communicator and Public Speaker
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Computer proficiency
- Filing
- Customer relations
- Clerical support
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Microsoft Office Suite
- Database entry
- Dedicated team player
- Excel spreadsheets
- Verbal communication
Certification
- Certified to teach Catechesis - primary age through adulthood.
- Trained to teach classes to the Catechists for their individual certification
Additional Information
Adept at working office equipment: copiers, 10 key adding machine, fax, email, Parish soft, Word, Excel. Efficient at working with Vendors, ordering supplies, accounts payable and receivables. Enjoys creating worship aides, programs and other materials.
Timeline
Christian Formation Administrative Assistant
St. Leonard's Parish
03.2022 - Current
Pastoral Associate
St. Peter The Apostle Parish
06.2018 - 06.2021
Executive Director
Gerard's Embrace
03.2016 - 06.2023
Director of Religious Education
St. Peter The Apostle Parish
10.1999 - 06.2021
Bachelor of Science - Liberal Arts-Health & Wellness, Religious Studies
University of Wisconsin