Suzanne Kloepfer
Milwaukee,WI
Summary
Experienced professional with a strong background in production management and regulatory compliance. Demonstrated ability to optimize workflows and enhance team collaboration, resulting in increased operational efficiency. Proficient in data analysis and quality assurance, consistently meeting project goals with high standards.
Overview
17
17
years of professional experience
Work History
Work Coordinator
US Bank National Association
Milwaukee, WI
09.2018 - 06.2025
- Managed daily operations to confirm production targets were met
- Guaranteed adherence to compliance and regulations while maintaining quality
- Advised management on best practices for enhancing workflow efficiency.
- Collaborated with team members to achieve project objectives and meet deadlines.
Teller Coordinator
US Bank National Association
Glendale, WI
03.2014 - 09.2018
- Ensured compliance with regulations and laws among all teller staff.
- Trained new tellers on banking operations, customer service, and security protocols.
- Participated in internal audits to verify adherence to controls.
- Investigated discrepancies between actual cash amounts and recorded values.
Teller
US Bank National Association
Milwaukee, WI
01.2008 - 03.2014
- Processed routine transactions with accuracy while delivering exceptional customer service.
- Explained features of various banking products to enhance customer understanding.
- Identified and reported fraudulent activity or suspicious behavior promptly to management.
- Maintained accurate transaction and balance records within the vault to ensure integrity.
- Resolved customer complaints efficiently to uphold positive client relationships.
Education
Cabinet Making
Milwaukee Area Technical College
Milwaukee, WISkills
- Production management
- Regulatory compliance
- Workflow optimization
- Data analysis
- Quality assurance
- Team collaboration
Timeline
Work Coordinator
US Bank National Association
09.2018 - 06.2025
Teller Coordinator
US Bank National Association
03.2014 - 09.2018
Teller
US Bank National Association
01.2008 - 03.2014
Cabinet Making
Milwaukee Area Technical College
Similar Profiles
Tamira BuckTamira Buck
Client Relationship Consultant at US Bank National AssociationClient Relationship Consultant at US Bank National Association
Manny CapulongManny Capulong
Client Relationship Consultant at US Bank National AssociationClient Relationship Consultant at US Bank National Association
Brittne ChesserBrittne Chesser
Personal Banker at US Bank National AssociationPersonal Banker at US Bank National Association
Ginger JonesGinger Jones
Customer Relationship Consultant at US Bank National AssociationCustomer Relationship Consultant at US Bank National Association
Robert SantoRobert Santo
Pattern Maker at B & E Pattern Co., Inc.Pattern Maker at B & E Pattern Co., Inc.