Summary
Overview
Work History
Skills
Timeline
Generic

SUZANNE KNIGHT

Experienced Office and Sales Administrator
Hudson,FL

Summary

Dedicated sales administrator maintains and organizes large amounts of client, lead and company information. Team player works with sales representatives by relaying important information, offering pricing and estimating support. Expertly handles submitted orders, invoices and administrative responsibilities, reports, and data for company.

Overview

32
32
years of professional experience

Work History

Sales Administrative Assistant

VISTACOM, INC. (now CTI company sold 1/31/24)
Allentown, PA
07.2011 - 01.2024
  • Priced opportunities and found several more cost-effective resources
  • Obtained quotes, registered projects, interacted with manufacturers and their representatives
  • Processed incoming sales utilizing Access, Excel, Word, and SL (our accounting/purchasing system)
  • Cut the time in half to perform month end job recap reports by restructuring the process and creating Excel sheets to capture data for management
  • Assigned responsibility for generating various reports from above data and presenting to management
  • Recreated Excel pricing templates to correct formulas; created a labor tab which significantly cut down estimating time from the previous handwritten process; added managed services and new worksheets saving the sales team hours from having to re-enter this information into our SL system for their proposals
  • Simplified, organized, documented, and streamlined several procedures including updating forms and company spreadsheets to be more user friendly, efficient, and quicker to process
  • Part of the bid team where we had to meet specifications and deadlines, meet on Microsoft Teams to discuss aspects of the project especially the SOW, and interact with engineers, estimators, operations and management teams for bid meetings throughout bid process
  • Cleaned up network drives establishing and implementing company naming conventions, filing and folder structures thus creating a system wherein employees now know what drives and subfolders to use without wasting so much time
  • Created and maintained database to log employee training records and certifications utilizing pivot charts in Excel for purposes of bids and manufacturers’ requirements
  • Maintained and trained others on CRM
  • Trained new employees on our processes and software
  • Maintained company organizational chart and other documents using Visio and Adobe Acrobat.

Office Mgr/Executive Secretary to the President

JTE MULTIMEDIA
Berwyn, PA
11.2010 - 06.2011
  • Supervised staff of 15 managing and scheduling day to day operations enabling the president to sell and market the business
  • Customized database to facilitate subscription coding
  • Customized software to enable mailings and many other functions unknown to staff
  • Reconciled and invoiced a 2-year subscription backlog.

Office Manager/Executive Assistant to President/I.T.

TRISKELES FOUNDATION (same boss as Camphill)
Exton, PA
06.2003 - 11.2010
  • Developed and implemented operations to start up the foundation and subsequently managed day to day operations
  • Researched what computer systems and software need to set up the foundation and then set up the network of five computers/workstations with the software, database, accounting codes, emails, and website maintaining them after the foundation start-up
  • Wrote and maintained operations manual along with the personnel manual and files
  • Assisted donors, handled all donor correspondence, issued donor thank you letters
  • Arranged domestic/international travel arrangements and scheduled appointments for president and board members
  • Prepared documents and reports for all board meetings
  • Wrote and submitted grant proposals
  • Wrote, designed, printed, mail-merged and sent out newsletters
  • Organized and managed fundraising events: designed, printed, and sent out “save-the-date cards” and invitations, obtained venue and other pertinent pieces (caterer, awards, prizes, etc.), handled the expenses and revenue, receipts, thank you letters
  • Posted all donations to accounting program and handled deposits
  • Posted invoices.

Executive Administrative Assistant

CAMPHILL FOUNDATION (not for profit)
Kimberton (relocated To Chestnut Ridge), PA (relocated To NY)
11.2000 - 06.2003
  • Arranged domestic/international travel arrangements and scheduled appointments for president and board members
  • Prepared documents and reports for all board meetings
  • Managed the Blackbaud database by posting all donations, marking all campaigns, designating groups and mail merging for events, newsletters, and other mailings, etc
  • Organized and managed fundraising events.

Office Manager

RDP TECHNOLOGIES
Norristown, PA
02.1992 - 10.1997
  • Assistant for three corporate executives and 12 engineers
  • Managed and scheduled secretarial staff of three
  • All aspects of clerical/secretarial work: transcribing/typing, hiring, training and managing other secretarial staff, phones, filing, implementing and managing office procedures
  • Job costed invoices against their purchase orders by project and posted invoices
  • Prepared various documents (per specifications) for submittals to contractors and engineering firms including sepias, blueprints, and O&M manuals.

Skills

  • Microsoft Office - particularly advanced in Excel and Word
  • Extremely organized and detail oriented
  • Strong writing abilities including excellent spelling and grammar
  • Performance Tracking
  • Expense Reporting
  • Database Maintenance
  • File Management
  • Travel Arrangements
  • Microsoft Office
  • Strong Organization
  • Document Preparation
  • Business Correspondence Writing
  • Estimate Preparation
  • Calendar Management
  • Invoice Processing
  • Report Generation
  • Meeting Scheduling
  • Proposal Development

Timeline

Sales Administrative Assistant

VISTACOM, INC. (now CTI company sold 1/31/24)
07.2011 - 01.2024

Office Mgr/Executive Secretary to the President

JTE MULTIMEDIA
11.2010 - 06.2011

Office Manager/Executive Assistant to President/I.T.

TRISKELES FOUNDATION (same boss as Camphill)
06.2003 - 11.2010

Executive Administrative Assistant

CAMPHILL FOUNDATION (not for profit)
11.2000 - 06.2003

Office Manager

RDP TECHNOLOGIES
02.1992 - 10.1997

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SUZANNE KNIGHTExperienced Office and Sales Administrator