Summary
Overview
Work History
Education
Skills
Attributes
Timeline
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Suzanne Kutelmach

Millsboro,DE

Summary

As a seasoned Virtual Administrative Assistant, I excel in managing complex schedules and streamlining communication for my self-employed tenure. My expertise in Microsoft Office and exceptional attention to detail led to an increase in organizational efficiency. Skilled in both verbal and written communication, I effectively coordinate events and optimize travel logistics, demonstrating a proactive approach to problem-solving.

Overview

14
14
years of professional experience

Work History

Virtual Administrative Assistant

Self-employed
Millsboro, DE
01.2011 - Current
  • Book flights, hotel accommodations and ground transportation for smooth travel.
  • Monitor emails daily to ensure that urgent messages were answered quickly.
  • Answer incoming calls professionally while providing excellent customer service.
  • Conduct research, compile and type statistical reports, synthesize information and provide excellent communication to disseminate information throughout organization.
  • Compose, edit, and type complex memos and reports with job-related software.
  • Screen emails and decluttered inbox by creating folders, labels, and filters.
  • Organize virtual meetings, including setting up video conference calls and agendas.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Manage calendars, organize travel arrangements, and coordinate events.
  • Edite documents for accuracy prior to finalizing them for submission.
  • Coordinate travel arrangements and complete expense reports for travel reimbursement.
  • Handle customer inquiries via email and chat, providing prompt and courteous support.

Education

Associate of Arts - Computer And Information Sciences

Bucks County Community College
Newtown, PA
06-1987

Bachelor of Science - Special Education

West Chester University of Pennsylvania
West Chester, PA
06-1977

Skills

  • Email management
  • Calendar management
  • Invoicing and billing
  • Expense reporting
  • Travel arrangements
  • Meeting scheduling
  • Travel planning
  • Microsoft office
  • Verbal and written communication
  • Internet research
  • Event planning
  • Attention to detail
  • File organization
  • Spreadsheet management

Attributes

  • Initator and a self-motivator
  • Detail oriented and always looking for more efficent ways to get things accomplished
  • Diligent, dependable and creative

Timeline

Virtual Administrative Assistant

Self-employed
01.2011 - Current

Associate of Arts - Computer And Information Sciences

Bucks County Community College

Bachelor of Science - Special Education

West Chester University of Pennsylvania

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Suzanne Kutelmach