Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Suzanne Larocque

Hampstead,NH

Summary

Punctual and compassionate, always ensuring patient comfort and care. With over 20 years experience working in ambulatory care.

I'm aiming to expand my knowledge and use my skills to fill a Medical Assistant role at your company.

For a Medication Access Coordinator position

Overview

21
21
years of professional experience

Work History

Certified Medical Assistant

Core Physicians LLC
07.2020 - Current
    • Sanitized, restocked, and organized exam rooms and medical equipment.
    • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
    • Called and faxed pharmacies to submit prescriptions and refills.
    • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
    • Collected and documented patient medical information such as blood pressure and weight.
    • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
    • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
    • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
    • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
    • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
    • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
    • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
    • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
    • Directed patients to examining rooms and coordinated transportation assistance as necessary.
    • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
    • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
    • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
    • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
    • Obtained client medical history, medication information, symptoms, and allergies.
    • Performed medical records management, including filing, organizing and scanning documents.
    • Completed EKGs and other tests based on patient presentation in office.
    • Measured patient pulse oximetry.

Certified Medical Assistant

Elliot Health System
08.2014 - 07.2020
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Taught patients about medications, procedures, and care plan instructions.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Measured patient pulse oximetry.
  • Called and faxed pharmacies to submit prescriptions and refills.

Certified Medical Assistant

Core Physicians LLC
08.2012 - 08.2014
    • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
    • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
    • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
    • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
    • Sanitized, restocked and organized exam rooms and medical equipment.
    • Called and faxed pharmacies to submit prescriptions and refills.
    • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
    • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
    • Sanitized, restocked, and organized exam rooms and medical equipment.
    • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
    • Collected and documented patient medical information such as blood pressure and weight.
    • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
    • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
    • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
    • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
    • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
    • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
    • Directed patients to examining rooms and coordinated transportation assistance as necessary.
    • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
    • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
    • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
    • Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
    • Obtained client medical history, medication information, symptoms, and allergies.
    • Performed medical records management, including filing, organizing and scanning documents.
    • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
    • Obtained and documented patient medical history, vital signs and current complaints at intake.
    • Completed EKGs and other tests based on patient presentation in office.
    • Prepared lab specimens for diagnostic evaluation.
    • Measured patient pulse oximetry.

Certified Medical Assistant

Parkland Pulmonary Medicine
04.2009 - 09.2012
  • Collected and documented patient medical information such as blood pressure and weight.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to physician .
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Measured patient pulse oximetry.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Measured patient spirometry.

Certified Medical Assistant

Rockingham Family Healthcare
01.2004 - 04.2009
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
  • Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient pulse oximetry.

Education

Medical Assistant Certificate - Medical Assistant

Hesser College
Manchester, NH
11.2003

Skills

  • Updating Health Records
  • Inventory and Supply Management
  • Multitasking and organization
  • Infection Control and Aseptic Procedures
  • Patient Care
  • Telephone etiquette
  • Time management
  • Sample collection procedures
  • Pharmacy Relations
  • Basic life support
  • Medical terminology knowledge
  • Patient Scheduling
  • Patient flow management
  • Equipment sterilization
  • Completing insurance forms
  • EMR / EHR
  • Specimens collection and processing
  • Clinical Documentation
  • Vital sign Collection and Documentation
  • Cleaning and stocking exam rooms
  • HIPAA compliance
  • Medical terminology
  • Medication refills through protocol
  • HIPAA protocols
  • Medication prior authorizations
  • Insurance confirmation
  • Attention to detail
  • Immunization administration
  • Reliable team player
  • Hazardous Waste and Disposal

Additional Information

Certifications through AAMA

Certificate No.2383087


References available upon request.

Timeline

Certified Medical Assistant

Core Physicians LLC
07.2020 - Current

Certified Medical Assistant

Elliot Health System
08.2014 - 07.2020

Certified Medical Assistant

Core Physicians LLC
08.2012 - 08.2014

Certified Medical Assistant

Parkland Pulmonary Medicine
04.2009 - 09.2012

Certified Medical Assistant

Rockingham Family Healthcare
01.2004 - 04.2009

Medical Assistant Certificate - Medical Assistant

Hesser College

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Suzanne Larocque