Summary
Overview
Work History
Skills
Professional Development
Timeline
Generic

SUZANNE LOCKE

Summary

Detail-oriented professional with over ten years of experience in business analytics and supply chain management seeks the opportunity to work cross-functionally to develop and deploy strategies to meet company goals. Strong project management, and problem-solving skills. Multi-faceted Logistics Specialist with solid history of streamlining operations and trimming cost. Reliable and results-driven supply chain manager delivering stellar aptitude for organization, superb people skills and reputation for utmost integrity. Eager to increase productivity and client satisfaction. Talented Logistics Specialist with detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating both inbound and outbound schedules. Highly organized and forward-thinking team player.

Overview

21
21
years of professional experience

Work History

Prime Vendor Analyst

MEDLINE INDUSTRIES
01.2017 - Current
  • Generating reports from single or multiple data systems for analysis
  • Analyzed customer's performance to detect potential issues and ensure SLAs are met
  • Developed and analyzed data trends and gaps to inventory supply and demand
  • Utilized Excel functionality to gather, compile, and analyze data from pivot tables
  • Offered product recommendations to mitigate or resolve customer's inventory issues
  • Remained flexible to listen and disseminate customer's demands, change recommendations, and set expectations
  • Perform face to face weekly Business Reviews with customer
  • Monitored the customer's procurement history and adjusted Medline's inventory level accordingly
  • Work professionally and harmoniously with team and coworkers
  • Support internal and external customers as a business consultant and problem solver.

Operations Specialist / Demand Planner

MEDLINE INDUSTRIES
01.2012 - 01.2017
  • Demand planning inbound/outbound shipping of domestic and international finished goods export orders
  • Created reports and dashboards to analyze performance or improvement opportunities
  • Responsible for inventory accuracy levels compliance, as well as establishing and maintain timely receiving and delivery
  • Coordinated production and shipping schedules with Manufacturing, Planning, Purchasing, Quality, and Engineering department
  • Monitored and resolved issues as they arise between vendor, product team, manufacturing, and warehouse operation teams
  • Reduced distribution and warehouse inefficiencies by consolidating and discontinuing stock slots to increase Medline performance accuracy.

Logistic Analysts (Supply Management)

SIEMENS HEALTHCARE DIAGNOSTICS
01.2010 - 01.2012
  • Controlled material allocations and ensured status visibility to credits, sales, and distribution
  • Subject matter expert (SME) of the end-to-end material flow processes, including ordering, inventory control, material movement, and supplier compliance requirements
  • Identified cost-saving opportunities to reduce Siemens exposure to loss and recovered 800K+ misappropriated and missed billing opportunities
  • Applied formal project management methodologies and reporting practices to ensure timely and effective delivery of technical projects
  • Conducted root cause analysis investigations to avoid service, shipping, quality disputes to drive sufficient permanent resolution to systematic problems
  • Generated timely reports to measure Key Performance Indicators
  • Performed distribution warehouse audits SOX, CBP, TSA, DOT, IATA, FDA, cGMPS's
  • Developed and formalized procedures to provide a consistent return management process and implemented quality process steps
  • Implemented the RETURN process for local sourcing
  • Reduced returns lead time, increased claim payment success rate, minimized loss, reduced administration costs
  • Proficient knowledge and utilization of manufacturing, financial and inventory resource planning software (e.g., SD, MM, PP, QM, FI, and WM) to reduce inventory levels, increase on-time delivery and customer satisfaction
  • Collaborated with multiple teams (onsite and virtual) and acted as a liaison between different business units and IT teams.

Research Project Analyst

MYELOMA INSTITUTE FOR RESEARCH AND THERAPY
01.2007 - 01.2010
  • Provided leadership and administration of Myeloma program procedures and services
  • Developed and implemented quality management systems and processes for the entire Myeloma Institute
  • Developed dashboards for internal that measured and reported on key performance indicators
  • Conducted clinical audits and inspections with suppliers and partnered facilities
  • Developed reporting matrix to monitor key performance indicators
  • Evaluated performance outliers and variations
  • Reviewed gap analysis results to hospital executive teams
  • Developed plans for improvements implemented the program and observed results
  • Evaluated variances and other patient care data to identify quality improvement opportunities
  • Monitored internal QI efforts to ensure compliance with internal and external QI standards
  • Attained 2009 FACT accreditation (Foundation for the Accreditation of Cellular Therapy) with zero discrepancies and 6 months ahead of schedule.

Supply Manager

ALLTEL CORPORATION
01.2003 - 01.2007
  • Managed Alltel's telecommunications Strategic Supplier effectiveness program
  • Managed the international and domestic suppliers and the buyers supply chain performance effectiveness
  • Monitored performance versus plan to identify trends and opportunities for savings
  • Helped implement the vendors' month-to-date Dashboard which provided the status of the vendors' performance in real-time
  • Increased revenue by 70% and reduced accounts receivables by 50% through implementation of new billing and collection procedures
  • Member of ITIL project management team leading product, service conversions and implementation
  • Proposed and reviewed RFQs submissions for pricing to meet company goals/objectives
  • Drove compliance and standards using company processes, policies, and analytic tools
  • Daily face to face interactions with both internal and external customers
  • Built business dashboards showing market trend analysis of online retail metrics.

Skills

  • Excellent organizational skills including the ability to prioritize and coordinate multiple projects
  • Exceptionally strong analytical and problem-solving skills
  • Strong project management skills with the ability to multi-task in a fast-paced environment
  • Strong organization skills and ability to work independently with multiple priorities
  • Dedicated team player who can also work independently
  • Solid employee who can work as many hours per week as needed
  • Expert utilizing Microsoft Office (Excel, Word and PowerPoint) applications
  • Time Management
  • Analytical Thinking
  • Supplier Relationship Management
  • Process Improvement
  • Problem Solving
  • Financial Analysis

Professional Development

  • Project Management Institute (PMI)
  • MRP / PP Master Data
  • Internal Quality Audits
  • Corrective and Preventive Action (CAPA)
  • US FDA Quality System Regulation
  • Healthcare Academy
  • US FDA Medical Device Reporting (MDR)
  • Inventory planning/management
  • Managerial and Financial Accounting I
  • SAP education
  • LEAN
  • MRP inventory analysis
  • FACT Certified / FDA current Good Tissue Practice (cGTP)
  • CRM Contract Management
  • Lean Six Sigma Green Belt Training/Six Sigma Master's Program
  • Customer Service Management

Timeline

Prime Vendor Analyst

MEDLINE INDUSTRIES
01.2017 - Current

Operations Specialist / Demand Planner

MEDLINE INDUSTRIES
01.2012 - 01.2017

Logistic Analysts (Supply Management)

SIEMENS HEALTHCARE DIAGNOSTICS
01.2010 - 01.2012

Research Project Analyst

MYELOMA INSTITUTE FOR RESEARCH AND THERAPY
01.2007 - 01.2010

Supply Manager

ALLTEL CORPORATION
01.2003 - 01.2007

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