Suzanne Lovins

• Demonstrated proficient product knowledge to customers and provided detailed product information.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Developed a new chat system to help find information and resources to make a better experience

Provided customer service and technical support for all Apple products

• Identified issues, analyzed information and provided solutions to problems.
• If repair is not possible, replacement of same or equivalent sent

Straightened My area did reset on the end caps and assisted managers and other areas where They needed help

Scheduling appointments and prior authorization for surgery

Overseeing the accounts payable and receivable

Writing the employee handbook and policy and procedures for the office

Helping the doctors with patient care when we were short staffed

Processed report from the prior day for all department of

Process accounts receivable and payable for the store

Took deposit to the bank daily.

Verified time cards to make sure all time was accounted for and processed