Suzanne Lucas

• Supported nursing staff by facilitating communication between departments
• Participated in training programs to enhance clinical skills and knowledge
• Monitored patient environments for compliance with safety standards
• Contributed to quality improvement initiatives through feedback and observations
• Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
• Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
• Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
• Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
• Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
• Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
• Maintained regulatory compliance by conducting regular audits, reviews, and updates on policies and procedures.
• Onboarded new employees through orientation meetings and training sessions before deployment to different departments.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Ordered all pharmacy supplies and kept check on inventory levels.

• Administered patient care plans, ensuring adherence to rehabilitation protocols and individualized treatment goals.
• Collaborated with interdisciplinary teams to assess patient progress and adjust care strategies effectively, and better assist with patient needs
• Educated patients and families on recovery processes, enhancing understanding of rehabilitation objectives and outcomes.
• Monitored vital signs and documented changes, identifying potential complications for timely intervention.
• Assess and provide care depending on status and notify NP/MD of changes

• Provided comprehensive patient care in diverse clinical settings, adapting quickly to varying environments.
• Collaborated with multidisciplinary teams to develop and implement individualized care plans for patients.
• Administered medications and treatments according to established protocols, ensuring compliance with safety standards.
• Educated patients and families on health management strategies

• Assigned to assess and provide patient care to pre - post-operative patients, as well as all medical/surgical patients

• Provided care to patients at high risk for fall in a specialized unit
• Interacted with patients and families about educational needs, patients' conditions, etc

• Educated patients and families on health management strategies, promoting informed decision-making regarding care.
• Mentored junior nurses, enhancing team efficiency through knowledge sharing and skills development.
• Educate patients and their families on disease processes, medical-surgical procedures and other aspects of therapeutic regimens, including medication and pain management techniques.
• Monitored and maintained patient charts and confidential files.