Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGE
Timeline
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Suzanne Martinson

Suzanne Martinson

Victim Witness Legal Assistant
Garner,NC

Summary

Legal professional with extensive experience in providing top-tier administrative and legal support. Proven track record of managing case files, conducting thorough legal research, and assisting in trial preparation. Highly reliable team player with strong focus on efficiency and adaptability in fast-paced legal environment.

Overview

37
37
years of professional experience

Work History

Catering Manager

Melrose Knitting Mill
02.2015 - Current
  • Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
  • Hired and trained both permanent and temporary staff members.
  • Handled catering scheduling, ordered food and planned events.
  • Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.

Victim/Witness Legal Assistant (VWLA)

Wake County District Attorney's Office
05.2008 - 04.2025
  • Knowledgeable in Odyssey, the statewide Criminal Justice system, ensuring accurate case management and recordkeeping.
  • Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
  • Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.
  • Delivered courtroom support, assisting attorneys during hearings and trials.
  • Managed a high-volume caseload of over 700 defendants, ensuring efficient case progression and resolution.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Responded to client inquiries, providing accurate legal advice and offering assistance.
  • Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.

Deputy Clerk

Clerk of Superior Court (Wake County)
08.2006 - 05.2008
  • Managed financial transactions, including court fees, fines, probation payments, and related costs.
  • Accurately entered and maintained data in computer systems, ensuring efficiency and accuracy.
  • Trained new hires on FMS and ACIS systems, developing training manuals for consistency and effectiveness.
  • Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Collections Specialist

Comdata
04.2006 - 07.2006
  • Managed and collected on current or delinquent accounts; resolved customer payment disputes.
  • Issued invoices and collection notices via electronic systems, supported Accounts Receivable functions.
  • Provided accurate responses to customers' servicing questions and concerns.
  • Maintained accurate records of all collection activities in company database.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Negotiated to collect balance in full.

Loan Administration/Banking

Randstad (Community First Bank)
07.2005 - 03.2006
  • Processed financial instruments, including Promissory Notes, Deeds of Trust, insurance verification, and title commitments.
  • Conducted OFAC screenings and credit checks, ensuring due diligence and regulatory compliance.
  • Processed loan documentation, disbursements, coordinating details to facilitate timely funding.

Operations Specialist

First Citizens Bank & Trust (Factoring Division)
11.2004 - 02.2005
  • Verified invoice batches and processed cash receipts and uploaded data to online financial systems.
  • Maintained up-to-date knowledge of industry trends, best practices, and regulatory requirements.
  • Supported Credit Underwriters with account investigations and setups.
  • Managed daily operations, ensuring efficiency and smooth workflow.
  • Resolved customer complaints promptly through effective problem-solving skills.
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.

Operations Specialist / Collections Specialist

GE Capital Commercial Services
07.2000 - 10.2003
  • Processed financial transactions, including cash deposits, invoice adjustments, and reconciliation of discrepancies.
  • Utilized accounting software for efficient data entry, organization, and financial recordkeeping.
  • Maintained precise records of all accounts receivable transactions to support financial integrity.
  • Operated 10-key calculators, performing repetitive calculations with speed and accuracy.
  • Collected, arranged, and input information into database system.

Accounts Receivable Clerk

First Factors Corporation
06.1988 - 07.2000
  • Posted cash receipts, driving integrity of accounts receivable balances and bank deposits.
  • Maintained accurate records of all accounts receivable transactions.
  • Operated 10-key calculators to perform repetitive calculations.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.

Education

High School Diploma -

T. Wingate Andrews High School
High Point, NC
06-1988

Skills

  • Commercial Collections
  • Accounts Receivable Management
  • Legal Operations Support
  • Microsoft Office Suite
  • Ethics compliance
  • Criminal law
  • Event planning proficiency
  • Staff leadership
  • Food safety
  • File management

Accomplishments

  • Supervised team of 10 staff members.
  • Resolved product issue through consumer testing.
  • Achieved 100's of events by completing the event with accuracy and efficiency.

LANGUAGE

English
Fluent

Timeline

Catering Manager

Melrose Knitting Mill
02.2015 - Current

Victim/Witness Legal Assistant (VWLA)

Wake County District Attorney's Office
05.2008 - 04.2025

Deputy Clerk

Clerk of Superior Court (Wake County)
08.2006 - 05.2008

Collections Specialist

Comdata
04.2006 - 07.2006

Loan Administration/Banking

Randstad (Community First Bank)
07.2005 - 03.2006

Operations Specialist

First Citizens Bank & Trust (Factoring Division)
11.2004 - 02.2005

Operations Specialist / Collections Specialist

GE Capital Commercial Services
07.2000 - 10.2003

Accounts Receivable Clerk

First Factors Corporation
06.1988 - 07.2000

High School Diploma -

T. Wingate Andrews High School

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