Suzanne McKinney
Owensboro,KY
Summary
Proven leader in transportation and training at Daviess County Public Schools, I enhanced fleet safety and efficiency, reducing accidents by over 50%. Skilled in route optimization and driver supervision, my strategic approach and effective communication fostered strong team collaboration and continuous improvement, meeting rigorous compliance standards. Detail-oriented Transportation Coordinator with over13 years of experience scheduling and managing fleet of up to 22 vehicles. Practiced in leading teams of drivers in timely and quality transportation of our students for teachers, parents and the students.
Overview
30
30
years of professional experience
Work History
Special Needs Transportation Coordinator
Daviess County Public Schools
03.2007 - 09.2021
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Resolved issues related to students efficiently while maintaining high levels of satisfaction throughout the resolution process.
- Improved transportation efficiency by streamlining route planning and coordinating schedules.
- Analyzed transportation data to identify improvement opportunities.
- Tracked students from home and schools through delivery to verify timely arrival.
- Implemented safety initiatives that significantly reduced accident rates within the fleet of vehicles over time.
- Optimized vehicle utilization through strategic scheduling and efficient load planning methodologies.
- Built and maintained strong parent/ teacher/ school relationships for smooth, cost-effective logistics.
- Met safety and regulatory standards for full operational compliance.
- Provided ongoing training for transportation staff to enhance skills, knowledge, and overall performance within the department.
- Provided timely transportation of diverse clients to healthcare facilities and homes
- Enhanced communication between drivers, dispatchers, and customers by implementing a centralized information system.
- Participated in industry conferences and professional associations enriching knowledge of transportation trends and staying informed about the latest advancements in safety.
- Maintained compliance with all relevant regulations by regularly reviewing policies and procedures for the transportation department.
- Coordinated schedules and communicated changes to customers.
- Maintained operations in compliance with T-5 regulations.
- Coordinated dispatching of 22 drivers to accomplish daily delivery requirements.
School Bus Driver Trainer
Daviess County Public Schools
03.1992 - 09.2021
- Established clear expectations for driver conduct with detailed codes of ethics that encouraged professionalism at all times.
- Encouraged a supportive learning environment with open lines of communication between trainers and trainees, fostering trust and mutual respect.
- Promoted professional development among staff with workshops focused on communication skills, conflict resolution, and time management.
- Championed ongoing education among veteran drivers through continuing education courses addressing industry trends and new technologies.
- Safeguarded student passengers by ensuring all drivers were proficient in handling medical emergencies while en route to their destinations.
- Facilitated collaboration among trainers by organizing team meetings to discuss best practices and share experiences in the field.
- Strengthened relationships between drivers and schools by coordinating joint safety events, including evacuation drills and transportation forums.
- Reduced accident rates among trainees through meticulous instruction in vehicle maintenance and pre-trip inspections.
- Built strong relationships with trainees, providing ongoing mentorship and guidance that extended beyond initial training.
- Supported trainee success with tailored lesson plans that accommodated individual learning styles and needs.
- Enhanced driver safety by conducting comprehensive training sessions on defensive driving techniques and emergency procedures.
- Ensured regulatory compliance by updating training materials according to federal, state, and local guidelines for school bus drivers.
- Boosted morale with regular recognition of exceptional performance among trainees, fostering a positive learning environment.
- Increased driver retention with thorough orientation programs for new hires, emphasizing company culture and expectations.
- Promoted a culture of continuous improvement within the organization through proactive identification of areas requiring additional support or updated resources.
- Improved trainee performance by providing constructive feedback and personalized coaching during practice drives.
- Ensured timely completion of certification requirements for all drivers through diligent tracking mechanisms, minimizing potential disruptions to service delivery.
- Identified driver training needs to make recommendations to manager.
- Maintained regulatory compliance documentation to promote safety and compliance culture.
- Evaluated performance of assigned personnel and provided corrective actions of trainees during simulator training.
- Scheduled safety meetings and briefings with transportation supervisor.
- Coordinated all company and regulatory paperwork.
- Collaborated with supervisor of transportation to discuss department needs and goals.
- Developed and implemented training materials and course updates.
- Supervised and monitored students' use of tools and equipment.
- Met training needs with well-organized, factual programs based on contemporary requirements.
- Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
- Kept updated with developments in subject area curriculum, technical, and career trends and teaching resources and methods.
Education
High School Diploma -
Griffith Institute Central School District
Springville, NY06.1974
Skills
- Route Planning
- Logistics functions
- Transportation Scheduling
- Driver supervision
- Workflow Coordination
- Fleet Management
- Emergency Response
- Routing plans
- Regulatory Compliance
- Policy Enforcement
- Incident Reporting
- Dispatching Coordination
- Environmental awareness
- Equipment loading
- Safety standards
- Equipment Inspection
- Assisting parents
- Route Optimization
- Managing schedules
- Documentation Management
- Regulatory knowledge
- DOT Compliance
- Quality Assurance
- Safety Procedures
- Documentation And Reporting
- Staff Training operation
- Safe wheelchair / crutches/ vests operation
- Teamwork and Collaboration
- Problem-Solving
- Multitasking
- Reliability
- Excellent Communication
- Team Collaboration
- Effective Communication
- Relationship Building
- Team building
- Equipment Operation
- Professionalism
- Continuous Improvement
Timeline
Special Needs Transportation Coordinator
Daviess County Public Schools
03.2007 - 09.2021
School Bus Driver Trainer
Daviess County Public Schools
03.1992 - 09.2021
High School Diploma -
Griffith Institute Central School District
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