Suzanne M. Kingsley
Las Vegas,NV
Summary
Human Resources leader with extensive experience in healthcare and hospitality environments. Partners with senior leadership to enhance workforce strategy and employee engagement, driving organizational effectiveness. Proven track record of improving workplace culture and resolving complex employee issues while ensuring regulatory compliance.
Overview
1
1
Certification
16
16
years of professional experience
Work History
HR Manager
HCA
Las Vegas, NV
08.2023 - Current
- Partner with senior leadership to drive HR strategy, workforce planning, and employee engagement initiatives across a complex healthcare environment.
- Partner with executive and operational leaders to assess workforce needs and implement talent strategies aligned with organizational goals
- Develop and execute workforce planning initiatives to address staffing challenges, improve operational efficiency, and support organizational growth
- Lead and support employee relations, ethics, and compliance investigations, ensuring adherence to company policy and regulatory standards
- Guided leadership on employee relations issues, improved clarity in performance management and corrective actions.
- Analyzed HR metrics and workforce data to identify trends, delivering actionable insights that informed leadership decisions
- Promoted organizational culture initiatives that fostered collaboration, accountability, and improved employee engagement
Senior HR Business Partner
HCA
Las Vegas, NV
01.2023 - 08.2023
- Supported operational leadership in implementing HR initiatives that enhanced employee engagement, workforce effectiveness, and organizational culture.
- Collaborated with leaders to identify workforce challenges and implement HR strategies that improved team effectiveness and employee experience
- Partnered with leadership to implement labor management initiatives that improved operational efficiency.
- Deployed talent development, performance management, and onboarding programs across departments
- Provided guidance on performance management, employee discipline, and leadership development
- Measured employee engagement and satisfaction through surveys and implemented targeted improvement initiatives
- Facilitated employee programs and engagement initiatives that strengthened workplace culture.
HR Business Partner
HCA
Las Vegas, NV
12.2016 - 03.2023
- Advised senior leadership on workforce issues, policy interpretation, and employee relations matters as a strategic HR partner.
- Delivered comprehensive HR support for facility leadership and employees, resolving complex employee relations issues and advancing enterprise HR initiatives.
- Provided interim HR leadership across multiple HCA facilities at the request of Regional VP of HR, ensuring continuity and support during transitions.
- Led investigations involving employee relations, ethics, and compliance concerns, including interviews and documentation
- Partnered with department leaders to analyze employee engagement results and create actionable plans to enhance workplace culture.
- Ensured compliance with regulatory standards including Joint Commission, Department of Labor, and internal HR policies
- Collaborated with corporate HR teams and Centers of Excellence to implement enterprise HR programs
HR Business Partner
MGM Resorts International
Las Vegas, NV
03.2014 - 12.2016
- Liaised with business units and Human Resources to identify HR needs and objectives, collaborating with HR leadership to align strategies with business goals.
- Developed organizational strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to property strategic thinking and direction; and supporting human resources objectives in line with organizational objectives.
- Interpreted and recommended employee relations policies, procedures and practices which support overall business goals and objectives and were in compliance with all federal, state and local regulations.
- Investigated sexual harassment and discrimination complaints, providing compliance-focused recommendations to mitigate risk and promote a safe workplace.
- Oversaw administration and interpretation of collective bargaining agreement, participating in grievance meetings to ensure fair resolution in line with organizational policies.
- Coordinated with corporate labor attorneys to respond to charges from federal or state agencies including Equal Employment Opportunity Commission (EEOC) and Nevada Equal Rights Commission (NERC). Represented the company in arbitration and legal proceedings.
- Maintained compliance with federal, state, county and city regulations concerning employment.
Global HR Manager
MGM Hospitality
Las Vegas, NV
07.2012 - 03.2014
- Supported the achievement of strategic goals by developing and implementing consistent HR processes across all global locations.
- Proactively communicated with Executive Leadership to assess and anticipate HR-related needs, fostering partnerships across HR to align services with business objectives.
- Provided full-spectrum HR expertise for all management staff and the employee base, managing day to day operations including expatriate management, employee relations, compensation, benefits, HRIT, training, employee services and communications.
- Directed the MGMRI International Assignment Program to facilitate smooth transitions for employees on international assignments.
- Coordinated global relocation for new hires and current employees, ensuring smooth transitions and compliance with local regulations.
- Maintained knowledge of international HR policies, programs, laws and issues.
- Oversaw the visa process in all countries while collaborating with HRIT to maintain employee data.
- Managed the administration of leave administration including FMLA/General Medical Leave and Personal Leave in conjunction with company policy, federal, state or local statutes.
- Primary liaison to the Corporate HR Compliance Department and complete all reporting documents as required; monitors compliance training requirements to ensure that employees complete assigned training.
HR Specialist
MGM Hospitality
Las Vegas, NV
04.2010 - 07.2012
- Managed candidate and new hire processes across all departments, coordinating interview schedules and onboarding activities while assisting with benefits enrollment.
- Created job descriptions to attract qualified candidates and define position requirements.
- Managed relocation for new hires with Corporate Benefits and SIRVA.
- Coordinated departmental activities and contributed to the development of goals, objectives, and systems to enhance operational effectiveness.
- Proposed new policies and procedures to improve departmental efficiency and service delivery.
- Maintained company organization charts and employee directory.
- Processed PAN to obtain necessary approvals.
Education
Master of Management - Human Resources Concentration
University of Phoenix
Las Vegas, NVBachelor of Arts - Sociology, Psychology
State University of New York At New Paltz
New Paltz, NYSkills
- HR strategy
- Performance management
- Employee relations
- Regulatory compliance
- Conflict resolution
- HR analytics
- Data analysis
- Culture enhancement
- Stakeholder engagement
- Strategic thinking
- Problem solving
- Talent development
Certification
- Senior Certified Professional in Human Resources (SPHR)
- HCA Leadership Institute Academy
Affiliations
- HCA HR Group Employee Advisory Group (2019 - 2022)
- Society for Human Resources Management (2005 - Present)
Timeline
HR Manager
HCA
08.2023 - Current
Senior HR Business Partner
HCA
01.2023 - 08.2023
HR Business Partner
HCA
12.2016 - 03.2023
HR Business Partner
MGM Resorts International
03.2014 - 12.2016
Global HR Manager
MGM Hospitality
07.2012 - 03.2014
HR Specialist
MGM Hospitality
04.2010 - 07.2012
Master of Management - Human Resources Concentration
University of Phoenix
Bachelor of Arts - Sociology, Psychology
State University of New York At New Paltz