Summary
Overview
Work History
Education
Skills
Timeline
Generic
Suzanne Price

Suzanne Price

Helotes

Summary

Strategic HR leader with 15+ years of experience driving organizational transformation, compliance, and employee engagement. Proven success in building efficient HR departments, implementing systems, and aligning HR strategies with business goals.

Overview

20
20
years of professional experience

Work History

Human Resources Director

NAPCO Precast
04.2013 - Current
  • Transformed a disorganized HR department into a streamlined, high-performing unit.
  • Spearheaded implementation of payroll and recruitment software, improving efficiency across HR, management, and employee functions.
  • Designed and led comprehensive new hire and safety orientation programs.
  • Ensured compliance with federal, state, and local employment laws and regulations.
  • Resolved employee relations issues including disciplinary actions, complaints, and conflict resolution.
  • Administered health plans, conducted cost-benefit analyses, managed open enrollment, and supported employees with claims and benefits.
  • Maintained and updated the Employee Handbook to reflect current policies and legal standards.
  • Managed full-cycle recruiting, including job postings, interviews, reference checks, and hiring recommendations.
  • Oversaw 401(k) administration, reporting, and audit coordination.
  • Supervised HR Assistant to ensure accurate and timely payroll processing.
  • Handled workers’ compensation claims and collaborated with the Safety Manager.
  • Completed EEOC reporting and ensured compliance with diversity and inclusion standards.

Cosmetic Manager

CarMax
08.2012 - 04.2013
  • Optimized vehicle flow through cosmetic work zones, maintaining CarMax standards.
  • Increased detail efficiency by 4% and reduced repainting needs by 3%.

Branch Manager / Staffing & Development Manager

Costa Solutions, LLC
07.2005 - 12.2011
  • HR Strategy & Leadership
  • Launched and grew a new branch, “Costa Personnel,” generating $145K in revenue within 9 months.
  • Directed a team of 2 assistant managers, 6 supervisors, and 100+ employees.
  • Mentored and coached emerging leaders, fostering internal talent development.
  • Implemented and trained staff on new staffing/payroll software.
  • Investigated policy violations and advised leadership on resolution strategies.
  • Developed and grew the client base by creatively marketing our services for temporary to full time staffing solutions.
  • Conducted in-person negotiations with key managers and senior-level executives, striving for mutual financial benefit.
  • Resolved any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.
  • Improved team performance in recruiting, screening, interviewing, evaluating, orienting, and assigning field employees to meet client needs.
  • Built consistent liaison between the warehouse, buyers and vendors to ensure everyone understood the expectations and limitations for completing projects.
  • Managed multiple projects totaling nearly $2M in value.
  • Increased the yearly Gross income for my department 4 fold.

Education

BBA - Human Resources Management

The University of Texas At San Antonio
San Antonio, TX

Skills

  • HR Strategy & Leadership
  • Employee Relations & Engagement
  • Compliance & Risk Management
  • Talent Acquisition & Development
  • Benefits & Compensation Administration
  • HRIS & Payroll Systems
  • Organizational Development
  • Project Management

Timeline

Human Resources Director

NAPCO Precast
04.2013 - Current

Cosmetic Manager

CarMax
08.2012 - 04.2013

Branch Manager / Staffing & Development Manager

Costa Solutions, LLC
07.2005 - 12.2011

BBA - Human Resources Management

The University of Texas At San Antonio

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