Suzanne Ranous
Castle Rock,CO
Summary
Seeking a permanent part time receptionist position, aiming to apply my proven experience to enhance the practice's efficiency and effectiveness. A dedicated and hardworking professional, I possess exemplary customer service, multitasking, and time management skills. Committed to delivering positive and memorable patient experiences, I am highly motivated, eager to embrace new challenges, and equipped with a strong work ethic. My adaptability, exceptional interpersonal skills, and ability to work effectively in an unsupervised environment underscore my capability to swiftly master new skills for optimal practice support.
Overview
22
22
years of professional experience
Work History
Chiropractic Assistant
Castle Pines Veterinary Hospital
Castle Rock, CO
10.2019 - Current
- Technical duties include: Exam room assistance, client education, administration of treatments, IV catheter placement, venipuncture, processing samples for in-house and Antech labs, surgery setup, surgical patient preparation, anesthesia monitoring and radiograph processing
- Receptionist duties include: Greeting clients, answering multiple phone lines, checking clients in and out and processing payments.
Receptionist
Unruh Chiropractic
Castle Rock, CO
04.2019 - 12.2021
- Receptionist duties included: Greeting patients, answering phones, appointment scheduling, payment processing and filing
- Chiropractic Assistant duties included: Performing laser therapy, shockwave therapy and setting patients up for PEMF therapy as directed by the doctor
- Also maintained detailed records of treatments for patient files.
Technical duties included
Blue Spruce Animal Clinic
Castle Rock, CO
09.2013 - 03.2019
- Technical duties included: Exam room assistance, client education, administration of treatments, IV catheter placement, venipuncture, processing samples for in-house and Antech labs, surgery setup, surgical patient preparation, anesthesia monitoring, digital radiographs, dental prophylaxis and digital full mouth radiographs
- Inventory manager duties included: Ordering hospital, office supplies and medications through multiple vendors
- Maintaining inventory product quantities and prices through Impromed Infinity
- Occasional receptionist duties included: Greeting clients, answering multiple phone lines, appointment scheduling, patient check in/check out and payment processing.
Business owner
T.L.C. Pet-Sitting Services
Littleton, CO
10.2008 - 09.2013
- Business owner duties included: Meeting with clients, reviewing pets' health history and care requirements, maintaining client files, advertising, scheduling appointments, client communication, providing services as specified by owners.
Technical duties included
Canyon View Animal Hospital
Littleton, CO
12.2007 - 10.2008
- Technical duties included: Administration of treatments, IV catheter placement, venipuncture, processing samples for in-house lab
- Tests, surgery setup, surgical patient preparation, anesthesia monitoring, radiograph setup and development, dental prophylaxis, and exam room assistance
- Boarding manager duties included: Coordinating boarding staff schedules, maintaining boarding patient files, monitoring overall health and condition of boarded patients, administering treatments as needed, developing and implementing protocols for boarding staff, and training new boarding staff.
Technical duties included
Alpenview Veterinary Hospital
Highlands Ranch, CO
08.2004 - 12.2007
- Technical duties included: Administration of treatments, IV catheter placement, venipuncture, processing samples for in-house lab
- Tests, surgery setup, surgical patient preparation, anesthesia monitoring, radiograph setup and development, exam room assistance, client education
- Head technician duties included: Ordering and inventory of hospital supplies, developing and implementing hospital protocols, conducting employee interviews, and training of new hires
- Receptionist duties included: Answering multiple phone lines, appointment scheduling, patient check in/check out, payment processing, generating and mailing monthly patient reminders and creating procedure estimates.
Technical duties included
Centennial Hills Animal Hospital
Las Vegas, NV
09.2002 - 05.2004
- Technical duties included: Administration of treatments, IV catheter placement, venipuncture, processing samples for in-house lab
- Tests, surgery setup, surgical patient preparation, anesthesia monitoring, assisting with radiographs, exam room assistance, and providing doctor assistance for 24 hour on-call emergencies
- Receptionist duties included: Answering multiple phone lines and appointment scheduling.
Skills
- Appointment Scheduling
- Patient Flow Management
- Inventory Restocking and Oversight
- Medical Terminology
- Patient Relations
- Patient Education
- Telephone Etiquette
- Medical Terminology Proficiency
- Healthcare Knowledge
- Charting
- Payment Collection
- Effective Written and Verbal Communication
References
References provided upon request
Timeline
Chiropractic Assistant
Castle Pines Veterinary Hospital
10.2019 - Current
Receptionist
Unruh Chiropractic
04.2019 - 12.2021
Technical duties included
Blue Spruce Animal Clinic
09.2013 - 03.2019
Business owner
T.L.C. Pet-Sitting Services
10.2008 - 09.2013
Technical duties included
Canyon View Animal Hospital
12.2007 - 10.2008
Technical duties included
Alpenview Veterinary Hospital
08.2004 - 12.2007
Technical duties included
Centennial Hills Animal Hospital
09.2002 - 05.2004
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