Suzanne Raupp
Akron,Ohio
Summary
Highly skilled Pharmacy Technician specializing in patient-oriented care. Expertise in processing prescriptions and effectively managing pharmacy inventory. Exceptional ability to interact with patients, answer inquiries, and provide timely updates on prescription fills.
Experienced educator and curriculum designer specializing in homeschooling for grades K-12.
Overview
40
40
years of professional experience
1
1
Certificate
Work History
Pharmacy Technician
Rite Aid Pharmacy
Cuyahoga Falls, Ohio
08.2013 - 08.2024
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Interpreted and processed medication orders under supervision of pharmacist.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Answered telephones to respond to questions or requests.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Pharmacy Technician
Kinney Drugs
Cortland, NY
01.2012 - 02.2013
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Pharmacy Technician
Rite-Aid Pharmacy
Ithaca, NY
05.2009 - 09.2011
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Received payment from customers and processed credit card transactions when necessary.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
Data Entry Clerk
WB&A
Ithaca, NY
10.2008 - 03.2009
- Utilized specialized software applications related to the job role.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Verified accuracy and completeness of data entry into the database system.
Home Educator
Self Employed Web
Freeville, NY
09.1998 - 08.2007
- Developed lesson plans and activities to meet individual student needs.
- Supported children in completing assignments according to their abilities and interests.
- Maintained detailed records of student attendance, grades, and evaluations.
- Assessed student progress and developed strategies for improvement.
- Organized field trips to local attractions such as museums or zoos.
- Engaged students through hands-on activities that promoted critical thinking skills.
- Researched new instructional methods and materials to enhance teaching effectiveness.
University Laboratory Technician
Cornell University
Ithaca, NY
09.1984 - 12.1985
- Conducted research on the effects of Vitamin E and selenium deficiency on the immune system of poultry.
- Developed processes and techniques to improve the efficiency of laboratory operations.
- Collected samples from various sources for analysis in accordance with established guidelines.
- Participated in regular meetings with staff members to discuss progress on research initiatives.
- Documented all experimental procedures and results in an organized manner for future reference.
- Performed laboratory tests such as cell culture, ELISA, Western blotting and PCR.
- Gathered biological samples for laboratory tests.
Education
CPhT - Pharmacy Technician Certification
04-2006
Bachelor of Science - Animal Science
05-1984
Skills
- Small Business management
- Insurance Billing
- Order Verification
- Drug Inventory Management
- FDA compliance
- k-12 Curriculum design
Affiliations
- Urban homesteading
- Food preservation
- Cooking
- Sewing
Accomplishments
- Licensed technician with The Ohio Board of Pharmacy
- Awarded with employee of the month several times by customer reviews
Certification
Author of several published informational sheets on goat management for 4H curriculum.
Timeline
Pharmacy Technician - Rite Aid Pharmacy
08.2013 - 08.2024
Pharmacy Technician - Kinney Drugs
01.2012 - 02.2013
Pharmacy Technician - Rite-Aid Pharmacy
05.2009 - 09.2011
Data Entry Clerk - WB&A
10.2008 - 03.2009
Home Educator - Self Employed Web
09.1998 - 08.2007
University Laboratory Technician - Cornell University
09.1984 - 12.1985
Pharmacy Technician Certification Board - CPhT, Pharmacy Technician Certification
Cornell University - Bachelor of Science, Animal Science