Suzanne Reed
Lake Ridge,VA
Summary
SharePoint Developer and UI/UX designer with active Secret Clearance and extensive experience delivering enterprise-level intranet and web solutions for federal clients. Proficient in front-end development and user experience design, leading to increased user engagement and efficient communication. Demonstrated success in managing complex SharePoint sites and executing branding strategies that enhance collaboration and data management. Strong project management and problem-solving capabilities ensure projects are completed on time and meet objectives.
Overview
26
26
years of professional experience
1
1
Certification
Work History
SharePoint Developer
TSYMMETRY, INC.
Arlington, VA
01.2022 - Current
- Experienced in developing and supporting enterprise-level applications with strong problem-solving and communication skills.
- Manages the full lifecycle of SharePoint development, content management, and site maintenance for multiple U.S. Department of State intranet and external tenant environments.
- Specializes in designing modern, user-friendly SharePoint sites, customizing interfaces, themes and branding, and delivering high-quality graphic, image, and video editing support.
- Holds active Secret Clearance.
- Leads development, customization, and administration of multiple enterprise SharePoint sites for the U.S. Department of State, ensuring accessibility, usability, and brand consistency.
- Developing five new Modern SharePoint site collections for the T Bureaus reorganization streamlining collaboration and improving information access for 2,000+ users.
- Creates user-friendly interfaces, themes, and branding while delivering high-impact graphics, video, and multimedia products.
- Partners with stakeholders and cross-functional teams to assess needs, define requirements, and implement solutions.
- Experienced with Agile/Scrum Methodology, Testing beyond test execution, and ServiceNow workflow processes.
- Ensures compliance with Section 508 standards and WCAG.
- Major Projects: T/EX/TD Department Reorganization & SharePoint Redesign (2025), Office of Biological Policy Staff (BPS) Modern Site (2025), Office of Security Assistance (PM/SA) Modern Site (2024), Peace Operations Capacity Building Division (POCB) Modern Site (2023), Chemical Forensics International Technical Working Group (CFITWG) External Site (2023), International Security Advisory Board (ISAB) Redesign (2022–2023)
Web Developer and Administrator | SharePoint Developer
TSYMMETRY, INC.
01.2017 - 01.2022
- Administered and customized enterprise SharePoint, intranet, and CMS-based sites for the Department of State.
- Directed the Global Initiative to Combat Nuclear Terrorism (GICNT) and Global Initiative Information Portal (GIIP) 2.0 upgrade, implementing new infrastructure and conducting QA testing.
- Designed interactive prototypes enabling international engagement during COVID-19 restrictions.
- Produced marketing collateral, email campaigns, and multimedia content for global conferences.
- Major Projects: ISN-PM-AVC/EX Office Site Redesigns (2021–2022), GICNT Public Site and the GIIP Internal Portal (2017–2021)
Graphic Designer | E-Learning Multimedia Specialist
KNOWLEDGE MANAGEMENT, INC. | U.S. Marine Corps
Quantico, VA
01.2014 - 01.2017
- Conceptualized visuals based on requirements, illustrated concepts and formulated engaging layouts using Adobe Creative Suite programs.
- Formulated multimedia UX/UI new templates and designs for clients and overseas service members.
- Incorporated emerging instructional methods and technologies into e-learning, as well as created images and graphics that supported and enhanced learning content.
- Designed and delivered multimedia training courseware integrating graphics, audio, video, and interactivity.
- Created SCORM-compliant, Section 508 accessible e-learning to improve usability and engagement.
- Streamlined and rebranded courseware templates, producing modern UX/UI designs.
- Translated wireframes into interactive training modules supporting the U.S. Marine Corps.
- Held Secret clearance while supporting military client training initiatives.
- Major Projects: Chemical, Biological, Radiological, and Nuclear Individual Survival Measures Courseware Curriculum (2016 – 2017), Incidental Motor Vehicle Operators Course (IMVOC) High Mobility Multipurpose Wheeled Vehicle (HMMWV) Curriculum Courseware (2016), Range Safety Curriculum Courseware (2016), Semper Fit Tobacco Cessation (TOBCES) Curriculum Courseware (2015 – 2016), Operational Terms and Graphics (OTG) Curriculum Courseware (2015), Tactical Air Control Party (TAC-P) Curriculum Courseware (2014 – 2015)
Graphic Artist | E-Learning Multimedia Specialist
CARLEY CORPORATION
Orlando, FL
01.2010 - 01.2014
- Developed object-oriented designs and animations on multiple delivery systems, training modules, and real-time simulations.
- Produced graphics, simulations, and SCORM-compliant training for U.S. military aviation programs.
- Collaborated with developers to build interactive templates and multimedia products.
- Delivered branding, packaging, and collateral for military training services.
- Held Secret clearance while supporting military client training initiatives.
- Major Projects: (JSF) F-35 Joint Strike Fighter Pilot and Maintenance CBT (2013 – 2014), MQ-4C Triton Maintenance CBT (2013), E-2D Advanced Hawkeye (AHE) Maintenance CBT (2010 – 2013)
Special Projects Coordinator | Lead Graphic & Web Designer
BREVARD COUNTY BOARD OF COUNTY COMMISSIONERS' PARKS & REC DEPT.
Viera, FL
01.2000 - 01.2010
- Directed web, design, and multimedia projects for Parks & Recreation, from branding and websites to publications and trade show displays.
- Established department-wide design, guidelines, and managed media technology inventory.
- Delivered brochures, signage, kiosks, ads, and digital marketing assets to support public engagement.
Education
Bachelor of Science - Information Technology and Programming
PURDUE UNIVERSITY
West Lafayette, Indiana01.2011
Associate of Science - Digital Media Design Technology
EASTERN FLORIDA STATE COLLEGE
Melbourne, Florida01.2008
Skills
- SharePoint Online
- Microsoft 365
- Microsoft Power Platform
- UI/UX Design
- Development
- Site Content Management
- Data Management
- Digital Analytics
- SEO Best Practices
- Section 508 Compliance
- Visual Storytelling
- Digital Storytelling
- Logo Design
- Branding
- Color Theory
- Marketing
- Publishing
- Interactive Multimedia Design
- Email Campaign Administration
- Social Media Administration
- Agile Methodology
- Scrum Methodology
- Strategic Planning
- Stakeholder Engagement
- Team Leadership
- Adobe Creative Suite
- Photoshop
- Illustrator
- InDesign
- Dreamweaver
- Wireframing
- Prototyping
- Usability Testing
- InfoPath
- SharePoint Designer
- HTML
- CSS
- Bootstrap
- JavaScript
- JSON
- APIs
- Employee Portal Administration
- Intranet Portal Administration
- ServiceNow Workflows
- Multimedia Editing
- Video Editing
- CMS Applications
- DNN
- Captivate
- Evolution
- Lectora
- WordPress
Certification
- SharePoint Site Owner with Microsoft Forms and Flow (Modern Experience), 01/01/22
- Microsoft PowerApps Windows 10 Lab, 01/01/21
- Microsoft Power Platform Fundamentals, 01/01/21
- SharePoint Power End-User/Administration Training Course, 01/01/19
- Team Leadership and Management Facilitation Training
- Certificate of Appreciation from Brevard County School Board, United Space Alliance & Brevard County Management
- Brevard County Board of County Commissioners
Timeline
SharePoint Developer
TSYMMETRY, INC.
01.2022 - Current
Web Developer and Administrator | SharePoint Developer
TSYMMETRY, INC.
01.2017 - 01.2022
Graphic Designer | E-Learning Multimedia Specialist
KNOWLEDGE MANAGEMENT, INC. | U.S. Marine Corps
01.2014 - 01.2017
Graphic Artist | E-Learning Multimedia Specialist
CARLEY CORPORATION
01.2010 - 01.2014
Special Projects Coordinator | Lead Graphic & Web Designer
BREVARD COUNTY BOARD OF COUNTY COMMISSIONERS' PARKS & REC DEPT.
01.2000 - 01.2010
Bachelor of Science - Information Technology and Programming
PURDUE UNIVERSITY
Associate of Science - Digital Media Design Technology
EASTERN FLORIDA STATE COLLEGE
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