Suzanne Ritter
Summary
Social services professional experienced in tackling challenges and applying conflict resolution to achieve positive outcomes. Brings skills in helping others, knowledge of services and background with intervention plans. Looking to put knowledge and abilities to good use in supportive position focused on helping others.
Overview
13
13
years of professional experience
Work History
Companion Caregiver
Companion Care
09.2019 - 03.2020
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands and household chores.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
Asst. Manager
Subway
11.2016 - 08.2019
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Residential Manager
Vinfen
01.1986 - 12.1995
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Managed day-to-day operation of home to comply with regulations and agency standards for 10 residents
- Assisted residents with daily hygiene and living tasks.
- Managed all intake and discharge paperwork and procedures for residents.
- Effectively supervised staff of 3 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Maintained professional demeanor by staying calm when addressing residents.
- Directed training and retraining of employees to boost performance and enhance business results.
Education
Bachelor of Arts - Human Services
Ashford University
San Diego, CAAssociate of Arts - Human Services
Northern Essex Community College
Haverhill, MA05.1996
High School Diploma -
Haverhill High School
Haverhill, MA06.1980
Skills
- PPE Usage
- Diet and Nutrition
- Respectful and Compassionate
- Household Management
- ADLs Assistance
- Medical Reminders
- Time Management
- Companionship and Emotional Support
- Grocery Shopping
- HIPAA Compliance
Timeline
Companion Caregiver
Companion Care
09.2019 - 03.2020
Asst. Manager
Subway
11.2016 - 08.2019
Residential Manager
Vinfen
01.1986 - 12.1995
Bachelor of Arts - Human Services
Ashford University
Associate of Arts - Human Services
Northern Essex Community College
High School Diploma -
Haverhill High School
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