Summary
Work History
Education
Skills
Timeline
RegisteredNurse

Suzanne Romero

San Angelo,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.



Dedicated and compassionate Registered Nurse (RN) with progressive career history in management, direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Work History

RN Case Manager

Interim HealthCare
02.2016 - Current
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Responded promptly and professionally to patient questions and concerns.
  • Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.

Director of Hospice Care Services

Interim
02.2016 - 06.2017
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance wit
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.

Director of Nurses

Cross Country Care Center
08.2014 - 02.2016
  • Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
  • Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
  • Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
  • Collaborated with staff, management, and external groups to coordinate patient care.
  • Oversaw and approved recruitment, hiring and orientation of new nursing staff.
  • Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
  • Facilitated continuing education and training programs to drive staff competency and professional development.
  • Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
  • Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
  • Planned and assigned workload, evaluated work performance of 50 plus -person nursing staff to direct patient care.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees..
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Conducted routine facility inspections and monitored staff, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

Field Nurse

Solaris HealthCare
11.2006 - 06.2013
  • Administered effective nursing care to ill, injured, convalescent and disabled patients.
  • Reviewed all medicines to identify possible adverse reactions, significant side effects, drug allergies and contraindicated medications.
  • Observed confidentiality safeguards for all patient-related information.

Education

Associate Degree in Nursing - Nursing

Texas State Technical College - Waco
Waco, TX
12.2012

No Degree - Nursing

Ranger College
Ranger, TX
08.2005

Skills

  • Staff Supervision, training and scheduling
  • Patient Assessment, monitoring, and management
  • Effective Communication
  • Monitoring of infection control, policy and procedures
  • Strong clinical judgment

Timeline

RN Case Manager

Interim HealthCare
02.2016 - Current

Director of Hospice Care Services

Interim
02.2016 - 06.2017

Director of Nurses

Cross Country Care Center
08.2014 - 02.2016

Field Nurse

Solaris HealthCare
11.2006 - 06.2013

Associate Degree in Nursing - Nursing

Texas State Technical College - Waco

No Degree - Nursing

Ranger College

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Suzanne Romero