Suzanne Rosalynne Stephenson
Summary
Laboratory Supervisor with extensive experience at NYU Langone Health, specializing in laboratory compliance and quality management. Demonstrated success in training staff and implementing point-of-care testing strategies. Skilled in enhancing operational efficiency and ensuring regulatory adherence, promoting a culture of excellence and collaboration.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Laboratory Supervisor
NYU Langone Health Clinical Laboratory
New York
2023.12 - Current
- Oversees the day to day operation of the Hematology Laboratory, primarily in areas of hematology, coagulation and urinalysis.
- Directly supervises a team of lab technologists.
- Duties include interviews prospective employees, evaluates, monitors staff scheduling and assignments, enforces departmental policies and procedures, reviews and manages quality department's quality control/quality assurance program, prepares training and competency documentation per regulatory standards and lab accreditation inspections, and reviews and maintains satisfactory performance in proficiency testing.
- Administrative responsibilities include payroll and time keeping management, employee performance reviews, and reviews department reagents and inventory logs.
Clinical Laboratory Quality Specialist
Northwell Health Core Laboratory
Lake Success
2022.09 - 2023.12
- Addresses laboratory compliance issues and provides follow-up for required corrective actions in response to unacceptable testing techniques and results.
- Interprets and resolves arbitrary operational and technical issues and applies expertise in equipment, methods, and quality assurance principles.
- Performs statistical analysis of daily work, with attention to cost containment, quality assurance, and quality control.
Laboratory Point Of Care Supervisor
Montefiore Medical Center
Bronx
2015.04 - 2022.09
- In both hospital and ambulatory clinic settings: monitor and supervise point-of-care laboratory testing, daily or monthly quality control review, monitor quality assurance, perform calibration, linearity, correlation studies, troubleshoot and preventive maintenance on POC analyzers.
- Train and certify laboratory test operators (RNs, LPNs, PCTs and CNAs), and ensure that accounts or sites are compliant to regulatory agencies' standards.
- Observes and evaluates the quality of point-of-care test processes to ensure accurate, reliable and prompt reporting of results.
Central Processing Laboratory Supervisor, Interim Manager
Beth Israel Medical Center
New York
2012.04 - 2014.09
- Monitor workflow quality of sample accessioning area, daily equipment and work station quality check, daily preventive maintenance, perform calibration and occasional troubleshoot, assess and validate quality control and patient results.
- Perform proficiency testing to meet accrediting agency requirements, writing standard of procedures, writing corrective actions, coordinate and validate point of care testing, staff scheduling and management.
Clinical Laboratory Scientist - Chemistry and Hematology
UCLA David Geffen School of Medicine
Los Angeles
2010.11 - 2012.03
- Performed large volume laboratory tests on different clinical trial samples.
- Daily preventive maintenance, daily equipment and work station quality check performed calibration and occasional troubleshoot, assessed and validated quality control and patient results.
- Performed proficiency testing to meet accrediting agency requirements, writing Standard of Procedures, writing corrective actions, coordinate and validate point of care tests.
Clinical Laboratory Scientist - Generalist
UCLA Medical Center Rapid Response Clinical Laboratory
Los Angeles
2005.03 - 2010.10
- Daily preventive maintenance, daily equipment and work station quality check, performed calibration and occasional troubleshoot, assessed and validated quality control and process patient laboratory samples and results.
- Performed proficiency testing to meet accrediting agency requirements.
Clinical Laboratory Scientist - Hematology and Coagulation
St. Johns Health Center
Santa Monica
1998.11 - 2006.02
- Daily preventive maintenance, daily equipment and work station quality check, performed calibration and occasional troubleshoot, performed cell differential, morphology, special coagulation studies, assessed and validated quality control and patient results.
- Performed proficiency testing to meet accrediting agency requirements.
Education
Master of Health Administration - Health Information Management Emphasis
Concordia University
Seward, NE06.2023
Bachelor of Science - Medical Technology
Loma Linda University
Loma Linda, CA06.1998
Skills
- Laboratory compliance and quality management
- Quality assurance
- Regulatory compliance
- Laboratory management
- Team leadership
- Process optimization
- Policy enforcement
- Staff training
- Workflow monitoring
- Effective communication
- Problem solving
- Conflict resolution
- Time management
- Attention to detail
- Policy updates
- Training and mentoring
- Quality control analysis
- Laboratory safety
- Staff management
- Schedule management
- Performance reviews
- Quality control guidelines
- Laboratory test implementation
- Education and training
- Coordination of point-of-care testing
Certification
- New York State Clinical Laboratory Technologist
- California State Clinical Laboratory Scientist
- American Society of Clinical Pathology (ASCP) Medical Laboratory Scientist
References
References available upon request
Community Service
- Centro de Gerontologico de San Francisco, Cusco, Winter 2010
- Loma Linda Outpatient Rehabilitation Center, Spring 1993
Cultural Diversity - Languages
- English
- Indonesian
- Spanish
Work Preference
Job Search Status
Not actively lookingWork Type
Full TimeLocation Preference
HybridOn-SiteRemoteSalary Range
$170000/yr - $200000/yrTimeline
Laboratory Supervisor
NYU Langone Health Clinical Laboratory
2023.12 - Current
Clinical Laboratory Quality Specialist
Northwell Health Core Laboratory
2022.09 - 2023.12
Laboratory Point Of Care Supervisor
Montefiore Medical Center
2015.04 - 2022.09
Central Processing Laboratory Supervisor, Interim Manager
Beth Israel Medical Center
2012.04 - 2014.09
Clinical Laboratory Scientist - Chemistry and Hematology
UCLA David Geffen School of Medicine
2010.11 - 2012.03
Clinical Laboratory Scientist - Generalist
UCLA Medical Center Rapid Response Clinical Laboratory
2005.03 - 2010.10
Clinical Laboratory Scientist - Hematology and Coagulation
St. Johns Health Center
1998.11 - 2006.02
Master of Health Administration - Health Information Management Emphasis
Concordia University
Bachelor of Science - Medical Technology
Loma Linda University