Suzanne Rowell
Punta Gorda,FL
Summary
Dynamic Registered Nurse Case Manager with extensive experience at Discovery at Home Home Health Care, excelling in care coordination and patient advocacy. Proven track record in developing tailored care plans that enhance patient outcomes and reduce hospital readmissions. Skilled in EMR management and fostering strong relationships with patients and healthcare teams.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Registered Nurse Case Manager
Discovery at Home Home Health Care
2024.04 - Current
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
Registered Nurse Case Manager
Aveanna Home Health Care /Doctors Choice
2018.10 - 2024.04
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
- Authored initial assessments of patients and family to develop plans for individual home care needs.
- Conducted comprehensive assessments of patients'' physical, emotional, and social needs in order to develop individualized care plans that facilitated optimal health outcomes.
- Enhanced interdisciplinary team communication through regular case conferences, promoting effective collaboration for optimal patient care.
- Responded promptly and professionally to patient questions and concerns.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Nurse Manager
Gulf Coast Village
2017.11 - 2018.10
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Registered Nurse
Rehabilitation and Healthcare Center of Cape Coral
2015.10 - 2017.07
Registered Nurse
Midcoast Senior Rehabilitation
2015.04 - 2015.07
Registered Nurse
Care and Comfort Home Health
2014.09 - 2015.04
Registered Nurse
Department of Health and Human Services
2011.09 - 2014.09
Registered Nurse Clinical Supervisor
Beacon Hospice
2011.01 - 2012.02
Director of Nursing
Rehabilitation Associates
2009.10 - 2010.12
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
Director of Nursing
Laurel Heights Convalescent Center
2007.03 - 2009.06
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
Registered Nurse
Kaiser Permanente
2006.10 - 2007.06
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Education
Bachelor of Science - Nursing
2005-05
Skills
- Direct patient care
- Goal setting
- EMR / EHR
- Emotional intelligence
- Care coordination
- Geriatric care
- Case evaluation
- Discharge planning
- Patient assessments
- Home care management
- Medical records management
- Service coordination
- Staff management
- Patient care planning
- Referral coordination
- Clinical assessment
- Care plan development
- Patient advocacy
- Healthcare regulations
- Palliative care
- Case management
- Staff education and training
- Chronic disease management
- HIPAA compliance
- Medication management
- Compassionate and caring
- Training staff
- Patient assessment
- Relationship building
- Healthcare personnel supervision
Certification
BLS
Timeline
Registered Nurse Case Manager - Discovery at Home Home Health Care
2024.04 - Current
Registered Nurse Case Manager - Aveanna Home Health Care /Doctors Choice
2018.10 - 2024.04
Nurse Manager - Gulf Coast Village
2017.11 - 2018.10
Registered Nurse - Rehabilitation and Healthcare Center of Cape Coral
2015.10 - 2017.07
Registered Nurse - Midcoast Senior Rehabilitation
2015.04 - 2015.07
Registered Nurse - Care and Comfort Home Health
2014.09 - 2015.04
Registered Nurse - Department of Health and Human Services
2011.09 - 2014.09
Registered Nurse Clinical Supervisor - Beacon Hospice
2011.01 - 2012.02
Director of Nursing - Rehabilitation Associates
2009.10 - 2010.12
Director of Nursing - Laurel Heights Convalescent Center
2007.03 - 2009.06
Registered Nurse - Kaiser Permanente
2006.10 - 2007.06
University of Maine - Bachelor of Science, Nursing