Summary
Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Suzanne Scarpulla

Delray Beach,FL

Summary

Experienced with patient scheduling, check-ins, and administrative duties. Utilizes effective communication and problem-solving skills to enhance patient experiences and office efficiency. Knowledge of medical office procedures ensures seamless operation and positive environment for patients and staff.

Overview

37
37
years of professional experience

Work History

Medical Front Office Receptionist

Drs Bartzokis, Rubenstein and Servoss
05.2020 - 01.2025

Welcomed patients.

Checked in patients verifying demographics and insurance information

Processed co-pays, deductibles, and outstanding balances.

Check out patients arranging future appointments and procedures as instructed by the Physician

Confirmed scheduled appointments efficiently.

Handled incoming calls and redirected to appropriate personnel.

Compiled and organized daily schedules and documentation with accuracy.

Performed various office tasks.

Replenished supplies in printers and fax machines.

Dispatched vital orders and medical records via fax.

Ensured end-of-day lock-up procedures and verified on-call doctors with service.

Medical receptionist/Insurance verification/ Medical Technician

The Outpatient Center of Boynton Beach
11.2008 - 02.2020
  • Greet and check in patients
  • Collect payments
  • Organized charts for following day
  • Input patient data in computer
  • Verify patients insurance information
  • Calculate patient financial responsibility
  • Call patients with patients financial responsibility
  • Triage calls and faxes

Property Manager

own boss
01.1993 - 01.2015
  • Prepare units for rent
  • Verify New tenants information
  • Prepared leases
  • Collect rent
  • Responsible for all financial
  • Prepare and execute eviction notices
  • Responsible for all insurance and licenses

Medical Assistant

Dr Phyllis Toon
01.1990 - 05.2008
  • Assistant to Doctor with patient care and procedures
  • Phlebotomy
  • Collect, label, send out lab work with correct forms
  • Logged lab results in patient database
  • Call patients with results per Doctors orders
  • Assisted with patient prescriptions and refills

Waitress

Lucille and Otley's Restaurant
01.1988 - 01.1994
  • Customer service Responsible for taking orders and bringing out the food
  • Making sure customers are happy with their meals and service
  • Pre service set up
  • Post service clean up

Telemetry Technician

West Boca Medical Center
05.1989 - 05.1990
  • Evaluated patient heart rhythms and organize logged information to give to charge nurse throughout shift
  • Alerted the nurses in case of emergencies with heart irregularities

Education

Medical Assistant -

Ross Technical School
West Palm Beach, FL

High school diploma -

Atlantic Community High School
Delray Beach, FL

Skills

  • Front Desk
  • Front Office
  • Accounts Payable
  • Highly dependable
  • Fast learner
  • Customer Service
  • Phone etiquette
  • Microsoft Word
  • Marketing
  • Accounting
  • Property Management

Assessments

  • Receptionist, Highly Proficient, 02/01/20, Using basic scheduling, attention to detail, and organizational skills in an office setting., https://share.indeedassessments.com/share_to_profile/2089af443ff5921f647a81f04f9d4b8aeed53dc074545cb7
  • Medical Receptionist Skills, Proficient, 02/01/20, Managing physician schedules and maintaining accurate patient records., https://share.indeedassessments.com/share_to_profile/923d57a47ba288d485e0cbaab8a1c01deed53dc074545cb7

Timeline

Medical Front Office Receptionist

Drs Bartzokis, Rubenstein and Servoss
05.2020 - 01.2025

Medical receptionist/Insurance verification/ Medical Technician

The Outpatient Center of Boynton Beach
11.2008 - 02.2020

Property Manager

own boss
01.1993 - 01.2015

Medical Assistant

Dr Phyllis Toon
01.1990 - 05.2008

Telemetry Technician

West Boca Medical Center
05.1989 - 05.1990

Waitress

Lucille and Otley's Restaurant
01.1988 - 01.1994

Medical Assistant -

Ross Technical School

High school diploma -

Atlantic Community High School
Suzanne Scarpulla