Experienced with patient scheduling, check-ins, and administrative duties. Utilizes effective communication and problem-solving skills to enhance patient experiences and office efficiency. Knowledge of medical office procedures ensures seamless operation and positive environment for patients and staff.
Welcomed patients.
Checked in patients verifying demographics and insurance information
Processed co-pays, deductibles, and outstanding balances.
Check out patients arranging future appointments and procedures as instructed by the Physician
Confirmed scheduled appointments efficiently.
Handled incoming calls and redirected to appropriate personnel.
Compiled and organized daily schedules and documentation with accuracy.
Performed various office tasks.
Replenished supplies in printers and fax machines.
Dispatched vital orders and medical records via fax.
Ensured end-of-day lock-up procedures and verified on-call doctors with service.