Suzanne Shaffer Lane
Midlothian
Overview
35
35
years of professional experience
Work History
Office Manager
Toppan Merrill
Dallas
08.2021 - 07.2025
- Supervised staff, coordinated schedules, and delegated tasks for optimal team performance.
- Trained junior staff on administrative procedures, enhancing office efficiency.
- Implemented office policies to boost productivity and maintain professionalism.
- Managed office supply inventory, ensuring timely procurement and replenishment.
- Facilitated inter-departmental communication to streamline processes and tasks.
- Coordinated office operations for efficient workflow and organization.
- Resolved customer inquiries promptly, maintaining positive client relationships.
- Provided administrative support to management, including report preparation.
Senior Sales Program Manager
Toppan Merrill
Dallas
01.2019 - 03.2021
- supported Senior Salesperson
Senior Sales Program Manager
Merrill Corporation
Dallas
12.2015 - 01.2019
Client Focus Manager
Merrill Corporation
Dallas
05.2000 - 12.2015
Sales Assistant
Donnelley Financial Solutions Inc.
Dallas
05.1996 - 05.2000
Project Manager
Donnelley Financial Solutions Inc.
Dallas
05.1995 - 05.1996
Customer Service Representative
Bowne & Co
Dallas
12.1990 - 04.1995
Education
Some College (No Degree) - Business
Oklahoma State University
Stillwater, OKTimeline
Office Manager
Toppan Merrill
08.2021 - 07.2025
Senior Sales Program Manager
Toppan Merrill
01.2019 - 03.2021
Senior Sales Program Manager
Merrill Corporation
12.2015 - 01.2019
Client Focus Manager
Merrill Corporation
05.2000 - 12.2015
Sales Assistant
Donnelley Financial Solutions Inc.
05.1996 - 05.2000
Project Manager
Donnelley Financial Solutions Inc.
05.1995 - 05.1996
Customer Service Representative
Bowne & Co
12.1990 - 04.1995
Some College (No Degree) - Business
Oklahoma State University