Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suzanne Sharp-Chorzelewski

Sicklerville,NJ

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth. I am a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

40
40
years of professional experience

Work History

Clinical Director

Wedge Recovery Center
12.2002 - 07.2024
  • Developed culturally competent interventions tailored to meet the needs of diverse populations.
  • Conducted assessments to determine the level of addiction, identify mental health disorders, and develop a plan for recovery.
  • Provided individual counseling and group therapy to clients with substance abuse issues.
  • Attended continuing education conferences related to drug and alcohol counseling techniques.
  • Facilitated psycho-educational groups on topics such as relapse prevention, anger management, and coping skills.
  • Identified high risk situations that may lead to relapse or increased risk of harm due to substance use behaviors.
  • Developed treatment plans in collaboration with the client, family members, and other professionals.
  • Maintained professional relationships with referral sources such as courts, probation officers, hospitals, social service agencies, and community organizations.
  • Provided referrals for additional resources such as medical care or housing assistance.
  • Prepared detailed reports documenting client interactions and progress towards goals.
  • Provided crisis intervention services when needed.
  • Assisted clients in developing strategies to reduce or eliminate substance use behaviors.
  • Educated clients about the risks associated with drug and alcohol use.
  • Ensured compliance with all applicable laws, regulations, ethical standards, confidentiality policies.
  • Actively participated in interdisciplinary team meetings to discuss client progress and formulate recommendations for continued care.
  • Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills, and community resources.
  • Worked closely with drug court staff in designing treatment plans specific to client needs.
  • Identified treatment goals based on individual diagnosis and history.
  • Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior
  • Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
  • Supported and counseled clients with drug and alcohol addiction.
  • Conducted individual and group therapy sessions for outpatient clients.
  • Identified problem areas impacting participants' ability to successfully complete treatment.
  • Developed referral process to assist client access to special programs and services.
  • Completed comprehensive assessments of clients' substance abuse history and treatment requirements to develop individualized treatment plans.
  • Guided clients in developing skills or strategies for dealing with problems.
  • Collaborated with other healthcare providers to coordinate care for clients who have co-occurring mental health disorders.

Drug and Alcohol Counselor

Kensington Projects / Somerset Project
01.1998 - 01.2005
  • Conducted assessments to determine the level of addiction, identify mental health disorders, and develop a plan for recovery.
  • Provided individual counseling and group therapy to clients with substance abuse issues.
  • Attended continuing education conferences related to drug and alcohol counseling techniques.
  • Facilitated psycho-educational groups on topics such as relapse prevention, anger management, and coping skills.
  • Identified high risk situations that may lead to relapse or increased risk of harm due to substance use behaviors.
  • Developed treatment plans in collaboration with the client, family members, and other professionals.
  • Prepared detailed reports documenting client interactions and progress towards goals.
  • Provided crisis intervention services when needed.
  • Assisted clients in developing strategies to reduce or eliminate substance use behaviors.
  • Educated clients about the risks associated with drug and alcohol use.
  • Actively participated in interdisciplinary team meetings to discuss client progress and formulate recommendations for continued care.
  • Identified treatment goals based on individual diagnosis and history.
  • Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
  • Supported and counseled clients with drug and alcohol addiction.
  • Conducted individual and group therapy sessions for outpatient clients.
  • Identified problem areas impacting participants' ability to successfully complete treatment.
  • Guided clients in developing skills or strategies for dealing with problems.

Addictions Counselor

New Journeys in Recovery
03.2002 - 12.2002
  • Educated clients on the risks associated with substance abuse.
  • Participated in case reviews to evaluate effectiveness of current treatments and suggest changes when necessary.
  • Developed treatment plans tailored to each client's needs and goals.
  • Maintained accurate records of all client interactions, including assessment results and treatment plans.
  • Conducted assessments of clients' substance use and mental health histories.
  • Provided education materials on healthy coping mechanisms that can replace substance use behaviors.
  • Provided individual counseling to clients with addictions issues.
  • Monitored client progress and adjusted treatment plans accordingly.
  • Supported clients in developing strategies for managing cravings and avoiding relapse triggers.
  • Provided crisis intervention services when needed during times of emotional distress or overwhelming stress.
  • Utilized evidence-based interventions such as cognitive behavioral therapy when providing counseling services.

Server, Hostess, Cashier

Little Nicks Village Diner
01.1994 - 01.2002
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Followed health safety guidelines when preparing and serving food products.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Prepared drinks according to standard recipes.
  • Assisted in training new servers.
  • Stayed informed about daily specials, new menu items, promotions.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Greeted guests and provided menus.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Addressed complaints to kitchen staff and served replacement items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Trained new employees on restaurant procedures and plating techniques.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Trained new employees to perform duties.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Stocked service areas with supplies during slow periods.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Greeted guests warmly upon arrival, seating them promptly.

Sales Associates

Walmart
01.1993 - 01.1994
  • Upsold additional items based on customer interests and needs.
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.
  • Organized stockroom shelves according to size, color or style.
  • Assisted customers with product selection, sizing and styling.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Attended weekly team meetings to review performance goals and objectives.
  • Conducted inventories on a regular basis to track stock levels.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Developed trusting relationships with customers by making personal connections.
  • Used technology resources to assist customers in locating and selecting items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Worked with fellow sales team members to achieve group targets.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Adhered to company initiatives and achieved established goals.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Sever/ Hostess/ Cashier

Eagle Diner
01.1992 - 01.1993
  • Verified reservations and wait times with customers.
  • Assisted servers in bussing tables when needed during busy periods.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Provided excellent customer service by addressing customer needs promptly.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Provided menus to customers and answered questions regarding menu items.
  • Monitored dining room activity to ensure compliance with health regulations.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Resolved any customer complaints or issues quickly and professionally.
  • Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Maintained a clean and organized dining area.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Handled cash payments and reconciled daily transactions accurately.
  • Greeted guests upon arrival and escorted them to their tables.
  • Ensured compliance with health and safety regulations at all times.
  • Answered phones promptly to record and confirm reservations.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Answered telephone to provide dining information and take reservations.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Assigned patrons to suitable tables according to server rotation.
  • Accepted payments from guests for dine-in and take-out foods.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.

Assembler

General Electric
01.1985 - 01.1991
  • Monitor stock levels of raw materials needed for upcoming production runs.
  • Identify problems that may affect product quality and take corrective action when required.
  • Align components for proper fit and adjust as necessary during the assembly process.
  • Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
  • Test assembled products for accuracy and functionality prior to final packaging.
  • Follow established assembly methods and procedures to ensure product quality standards are met.
  • Maintain a clean work area by sweeping up debris from assembly operations.
  • Record production data such as number of units produced, rejected items.
  • Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
  • Adhere strictly to health and safety regulations while carrying out daily tasks.
  • Assemble components according to specifications using hand tools, power tools, and other equipment.
  • Inspect finished products for defects and conformance to customer requirements.
  • Collaborate with team members to optimize workflow processes within the department.
  • Notify supervisors of any potential issues that may cause delays in production schedules.
  • Used templates and drawings to complete product according to specifications.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
  • Assembled parts and subassemblies following blueprints and assembly instructions.
  • Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
  • Utilized templates and read measurements to position parts and subassemblies.
  • Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
  • Operated precision tools and equipment to perform dimensions without error.
  • Planned and laid out work to meet production and schedule requirements.
  • Completed accurate assembly work by positioning and aligning components.
  • Identified and resolved assembly and production issues or malfunctions.
  • Adhered to safety protocols and procedures to prevent accidents or injuries.
  • Operated and maintained equipment in a clean and safe condition.
  • Cleaned and lubricated parts, equipment, and machinery.
  • Performed visual and mechanical quality verifications to meet customer specifications.
  • Promoted worksite safety by explaining and enforcing OSHA requirements.
  • Assembled and completed products according to production schedules.

Education

Masters in Human and Social Services -

Walden University
05.2019

Bachelors in Human and Social Services -

Walden University
05.2018

Associates in Science for Criminal Justice -

Camden County College
05.2001

Associates in Applied Science for Addictions -

Camden County College
05.2001

Specialized Clinical Technician -

Star Technical Institute
06.1991

High School Diploma -

Edgewood Regional High School
06.1981

Skills

  • Records Management
  • Interdisciplinary Collaboration
  • Clinical education
  • Clinical Quality Improvement
  • Clinical Supervision
  • Case Management
  • Improving clinical quality outcomes
  • Compliance with regulatory guidelines
  • Clinical standards
  • Effective Communication
  • Managing patient cases
  • Direct Patient Care
  • Employee Performance Evaluations
  • HIPAA
  • Patient Relations
  • Meeting participation
  • Treatment service implementation
  • Clinical Leadership

Timeline

Clinical Director

Wedge Recovery Center
12.2002 - 07.2024

Addictions Counselor

New Journeys in Recovery
03.2002 - 12.2002

Drug and Alcohol Counselor

Kensington Projects / Somerset Project
01.1998 - 01.2005

Server, Hostess, Cashier

Little Nicks Village Diner
01.1994 - 01.2002

Sales Associates

Walmart
01.1993 - 01.1994

Sever/ Hostess/ Cashier

Eagle Diner
01.1992 - 01.1993

Assembler

General Electric
01.1985 - 01.1991

Masters in Human and Social Services -

Walden University

Bachelors in Human and Social Services -

Walden University

Associates in Science for Criminal Justice -

Camden County College

Associates in Applied Science for Addictions -

Camden County College

Specialized Clinical Technician -

Star Technical Institute

High School Diploma -

Edgewood Regional High School

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Suzanne Sharp-Chorzelewski