Suzanne Shows Duckworth, DNP, RN, AMB-BC
Summary
Results-driven professional skilled at optimizing administrative procedures to control costs and improve operations. Builds positive team relationships to create an efficient and highly productive team. Passionate about healthcare and enhancing the patient experience.
Overview
18
18
years of professional experience
Work History
Director of Clinical Education
Vanderbilt University Medical Center
Nashville, TN
10.2022 - Current
- Oversaw the development and implementation of clinical education programs for healthcare professionals across the enterprise, and more specifically, within the Adult Ambulatory sector
- Coordinated efforts across departments to ensure successful completion of clinical education initiatives
- Created detailed reports and presentations outlining progress, objectives, and successes of clinical education initiatives
- Managed budgets for clinical education programs and allocated resources accordingly.
- Monitored trends in healthcare technology and identified areas where additional training was needed
- Conducted regular meetings with staff members to discuss goals, objectives, and challenges related to clinical education initiatives
- Provided guidance and support to Clinical Educators throughout the duration of their projects
- Supervised a team of Clinical Educators responsible for delivering educational content to healthcare professionals within the Adult Ambulatory sector of the enterprise
- Reviewed feedback from participants in order to identify opportunities for improvement in existing programs or potential new ones
- Ensured compliance with all applicable regulations, policies, and procedures pertaining to the organization's clinical educational activities
- Advised senior management on best practices for enhancing the efficiency of existing processes related to clinical education
- Established policies and procedures and made modifications based on analysis of operations, performance and other research information
- Recruited, hired and oriented departmental staff
Nursing Education Specialist - Ambulatory
Vanderbilt University Medical Center
Nashville, Tennessee
12.2019 - 10.2022
- Responsible for the creation and assignment of initial and annual training to RNs, LPNs, MAs, and PCTs for 12 different Adult Ambulatory Specialties
- Active Member of the Vanderbilt Competency Team 2020-2022 representing Adult Ambulatory
- Founding Member and Lead Creator of the Medical Assistant (MA) Council; MA website, MA/PCT update, MA /RN education on MA scope changes, MA Professional Advancement Career Ladder, and MA of the Year Award
- Executed and Championed the Ambulatory Falls module assigned to all staff in ambulatory, sponsored by the Ambulatory Quality Council
- Led Ambulatory Mock Code improvement efforts to improve patient care and safety
- Developed and executed lesson plans for specific in person training including but not limited to Transition to Practice Programs
- Conducted educational needs assessments to evaluate current programs and identify areas needing improvement.
- Works with specific clinic sites on regulatory education rollouts and trainings accredited through The Joint Commission Regulatory Body
- Acted as point person in Magnet and The Joint Commission Accreditation sessions
- Served as a resource for staff regarding clinical practice issues related to patient care.
- Participated in committees responsible for revising policies related to clinical practice.
- Presented at national conferences on topics related to nursing education trends or innovations.
RN Nurse Educator – Ambulatory
Ochsner Health System
New Orleans, Louisiana
06.2016 - 07.2019
- Responsible for system ambulatory clinical orientation and education; Developed educational content for in-person and e-learning modules;
- Led system vaccine champion program;
- Created monthly ambulatory nursing newsletter for the system;
- Organized and led nursing lunch and learn sessions for Southshore clinics;
- Supervised annual ambulatory skills and education fairs across the system;
- Tasked with restructuring the Medical Assistant program and defining the MA role within an ambulatory setting;
- Created an LPN Professional Ladder, Represented ambulatory education at all system nursing meetings
Hospital Development Coordinator & Family Care Services Specialist
Mississippi Organ Recovery Agency
Flowood, Mississippi
06.2009 - 06.2016
- Developed relationships with hospital leadership;
- Cultivated relationships within the healthcare community to advance the organ donation platform;
- Implemented policies in healthcare organizations which adhere to CMS regulations;
- Responsible for ensuring that 12 assigned hospitals have a 75% or greater conversion rate in accordance with Association of Organ Procurement Organizations’ standards;
- Provided continuous documentation and reporting to key hospital leaders;
- Supported family and staff of potential donors on an on-call basis;
- Worked in partnership with organ coordinators to ensure hospital policies are abided by during potential donation
Staff RN & PRN Charge Nurse – Traumatic Brain Injury Unit
Mississippi Methodist Rehabilitation Center
Jackson, Mississippi
06.2007 - 06.2009
- Assessed assigned patients;
- Assisted with daily activities, medication administration, and daily care plans;
- Aided in developing and implementing patient safety policies;
- Served as charge nurse and nurse scheduler as needed
- Worked day and night shifts
Nurse Graduate – Neonatal Intensive Care Unit
University of Mississippi Medical Center
Jackson, Mississippi
12.2006 - 04.2007
- Worked under the supervision of nurse mentor to assess daily weights, feedings, and medication administration of assigned babies;
- Documented daily activities;
- Floated between well-baby nursery and NICU
Education
Doctor of Nursing Practice - Nurse Educator Track
Chamberlain University
Chicago, Illinois06.2024
Master of Science in Nursing - Nurse Educator Track
Chamberlain University
Chicago, Illinois08.2019
Bachelor of Science in Nursing - RN to BSN Curriculum
University of Mississippi Medical Center
Jackson, Mississippi12.2013
Associates Degree in Nursing - Secretary of MOSA/MOADN (Mississippi Organization of AND Student Association)
Jones County Junior College
Ellisville, Mississippi12.2006
Bachelor of Arts - Study Abroad, Kings College, London, England, Minor in Biology
University of Southern Mississippi
Hattiesburg, Mississippi05.2002
Skills
- Analytical and Critical Thinking
- Calm Under Pressure
- Customer Service
- Complex Problem Resolution
- Budget Control
- Attention to Detail
- Team Development
- Critical Thinking
Affiliations
- American Nurses Association (ANA)
- Association for Nursing Professional Development (ANPD)
- American Academy of Ambulatory Care Nursing (AAACN)
Awards
- Vanderbilt University Medical Center CREDO Award, 02/01/22
- Mississippi Organization for Associate Degree Nursing Student Association (MOSA) Student Nurse of the Year, 2006
Accomplishments
- CREDO AWARD, Vanderbilt University Medical Center, February 2022
- Student Nurse of the Year, Mississippi Organization for Associate Nursing Student Association, 2006
Timeline
Director of Clinical Education
Vanderbilt University Medical Center
10.2022 - Current
Nursing Education Specialist - Ambulatory
Vanderbilt University Medical Center
12.2019 - 10.2022
RN Nurse Educator – Ambulatory
Ochsner Health System
06.2016 - 07.2019
Hospital Development Coordinator & Family Care Services Specialist
Mississippi Organ Recovery Agency
06.2009 - 06.2016
Staff RN & PRN Charge Nurse – Traumatic Brain Injury Unit
Mississippi Methodist Rehabilitation Center
06.2007 - 06.2009
Nurse Graduate – Neonatal Intensive Care Unit
University of Mississippi Medical Center
12.2006 - 04.2007
Doctor of Nursing Practice - Nurse Educator Track
Chamberlain University
Master of Science in Nursing - Nurse Educator Track
Chamberlain University
Bachelor of Science in Nursing - RN to BSN Curriculum
University of Mississippi Medical Center
Associates Degree in Nursing - Secretary of MOSA/MOADN (Mississippi Organization of AND Student Association)
Jones County Junior College
Bachelor of Arts - Study Abroad, Kings College, London, England, Minor in Biology
University of Southern Mississippi
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