Suzanne Shultz

Answering Calls

Assisting the Public with

- Magistrate Office

- Onsite Video Visits

-Monitoring Video Visitation

-Approving Visits

-Kiosk Assistance

Interacting with Attorneys and helping with

-Scheduling Attorney Visitation by Google meets, Webex, In person or Contact Visits.

Daily schedule consists of

-Pulling Reports to see if new inmates have outstanding Warrants or OFA’s, along with any active EPO’s or Civil Papers out against them.

-Checking daily to make sure accounts are closed -and do not have money left behind, after inmates have left.

Other tasks include

-sending work orders in for Maintenance

- Typing PCR’s into the system

-Filling incident reports

-Communicating with Detention Officers about who reports for scheduled Probation time

- Making sure all mail and packages are delivered to the correct departments.

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• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Answered questions about store policies and addressed customer concerns.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Increased sales of promotional items by informing customers about current offers.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
• Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
• Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
• Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Assisted nurses with wound care procedures ensuring proper healing processes took place.
• Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
• Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
• Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
• Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
• Improved patient satisfaction with empathetic listening and addressing concerns promptly.
• Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
• Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
• Assisted nurses with wound care procedures ensuring proper healing processes took place.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Oversaw and maintained patients' rooms, group living areas, and nurse stations.
• Implemented infection control protocols, minimizing spread of illnesses among patients and staff.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
• Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
• Built rapport with patients and families, providing emotional support during difficult times.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.