Suzanne Silva
Round Pond,ME
Summary
Hardworking and organized receptionist, equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
25
25
years of professional experience
Work History
Bookkeeper/Office Manager
Silva & Sons LLC
02.1999 - Current
- Track and record expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Enter financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Coordinate and maintain impressive office organization to keep facilities efficient, organized and professional.
Receptionist
Pathways Center For Learning And Behavioral Health
04.2021 - 10.2023
- Receive, record and address incoming and outgoing communication via telephone and email.
- Collect payments and apply to patient accounts.
- File and update patient information.
- Precisely evaluate and verify benefits and eligibility.
- Promptly send out and post claims.
Sales Lead
Hanna Andersson
11.2015 - Current
- Performed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Stock and replenish merchandise according to store merchandising layouts.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Bachelor of Arts - History
State University of New York At Oswego
Skills
- Customer Service
- Billing and Coding
- Quickbooks Pro
- Account Reconciliation
- Office Administration
- Customer/Client Relations
- Telephone Skills
- Medical Claims Submission
- Account Posting
- Opening and Closing procedures
Timeline
Receptionist
Pathways Center For Learning And Behavioral Health
04.2021 - 10.2023
Sales Lead
Hanna Andersson
11.2015 - Current
Bookkeeper/Office Manager
Silva & Sons LLC
02.1999 - Current
Bachelor of Arts - History
State University of New York At Oswego
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