Suzanne Swan

Company Overview: NDC is a National healthcare supply chain company serving independent medical, dental, and veterinary distributors

Leadership & Performance Highlights:

• Manage a $70M territory encompassing 20+ Dental Members, MedPlus dealers, and Physical Therapy accounts across the U.S. and Canada.

• Lead national sales strategy and business development initiatives to grow NDC’s presence in the dental and rehab market.

• Analyze sales performance, forecast trends, and identify revenue opportunities across channels partners.

• Conduct business reviews and purchasing discussions with dealers; promote warehouse programs and exclusive pricing agreements.

• Partner with cross-functional teams within NDC departments to enhance customer visibility and sales enablement.

• Oversee strategic partnerships with top-performing distributors, tailoring growth plans for dealer success; DC Dental accounts for the highest warehouse revenue within NDC dental.

• Drive dealer engagement in CORE and NuEdge programs to boost revenue and maximize use of NDC’s contract and rebate offerings.

• Collaborate with internal NDC teams on special projects addressing dealer concerns and operational issues.

• Represent NDC at major industry events and trade shows to strengthen market presence and identify new vendor programs.

• Play a key role in planning Dental Forum and Physical Rehab Exhibition to ensure dealer alignment, attendance, and engagement.

Company Overview: SDI is a mid-size global manufacturer of dental restorative and small equipment materials. SDI products are only sold through distributions in the North American market.

Eastern Regional Sales Manager (Feb 2010 – Oct 2017)

• Directed full U.S. sales force during corporate reorganization; led hiring, coaching, and strategic growth planning.
• Managed a multi-million-dollar territory and guided a team of 9 including 7 direct reports.
• Achieved Region of the Year four times; exceeded revenue forecasts by up to 122%.
• Maintained lowest turnover rate across all regions over 8 years.
• Managed 20+ channel partners; conducted reviews and implemented sales strategies.
• Negotiated contracts and executed pricing strategies for universities and special markets.
• Spearheaded the launch of SDI’s Aura Composite and Riva Glass Ionomer line.

• Built and led the “Riva Team,” expanding North American market share.

•Developed and managed a five state territory, responsible for developing and building dealer and customer relations.

• Implemented and delivered product training and branch-level marketing initiatives to increase SDI market share, leveraging co-travel and targeted sales presentations to drive dealer engagement.

• Wrote nationwide educational newsletter for composite product launch 2004

•Grew territory sales from $535K to $1M within five years.
• Multiple-time Sales Rep of the Year (2006–2009)
• 2004 Rookie of the Year – 136% to forecast