Suzanne Thoma
Hubert,NC
Summary
Food service professional skilled in overseeing cafeteria operations and driving team performance. Known for maintaining high standards and adapting to changing demands. Expertise in food preparation, inventory management, and ensuring compliance with health regulations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
School Cafeteria Manager
Metz Culinary Management
08.2021 - 06.2025
- Performs ordering process for all food and supplies needed for operation
- Coordinated catering services when required, working closely with event organizers to ensure smooth execution of functions while adhering to budget constraints.
- Knowledgeable of food safety standards. ServSafe certified
- Plan schedules and work assignments
- Participates in team meetings, in-service training, workshops, for the purpose of conveying and/or gathering information required to perform job functions
- Prepares a variety of documentation
- Processes receipts for the purpose of completing and documenting transactions, closing down registers and preparing bank deposits
- Enforces district and National School Lunch policies
- Coordinates cafeteria operations and oversees staff and substitute workers
- Oversaw daily cafeteria operations, ensuring high-quality food service and customer satisfaction.
- Managed inventory control processes, optimizing supply levels and reducing waste.
- Promotes and markets school lunch to students and staff
- Assists in the preparation and serving of lunches on a time schedule and monitor quality and quantity control of all food served
Assistant Office Manager
Metz Culinary Management
08.2019 - 08.2021
- Fluent with PrimeroEdge and PaySchools
- Invented signs and flyers with Microsoft Publisher
- Assisted with daily office management
- Organized and implemented holiday party
- Organized and implemented daily food service during Covid dealing with allergies and special dietary needs.
- Provided exceptional customer service by responding promptly to inquiries from clients both in-person and via phone or email correspondence.
- Managed daily office operations, ensuring efficient workflow and resource allocation.
- Coordinated schedules for staff, optimizing coverage and improving service delivery.
General Worker
Metz Culinary Management
10.2010 - 01.2019
- Food prep
- Serving students
- Running register
- Filling out production records
- Assisting with clean up
Front Desk Receptionist/Chiropractic Assistant
Vactor Chiropractic
06.2017 - 09.2018
- Welcomed clients, scheduled clients, answered phones, prepared rooms, ordered supplies, stocked vitamins, answers all client questions, and assisted Dr. Vactor with chiropractic procedures.
- Managed patient scheduling and appointment confirmations using electronic health record systems.
- Provided exceptional customer service, addressing patient inquiries and concerns promptly.
- Maintained accurate patient records and ensured compliance with privacy regulations.
- Oversaw daily front desk operations, ensuring a welcoming environment for all patients.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
Bachelor's degree - Health Education
Pennsylvania State University-Main Campus
State College, PA05.1991
Skills
- Food Safety
- Customer service
- POS
- Culinary Experience
- Catering
- Food Preparation
- Dietary department experience
- Kitchen Management Experience
- Leadership
- Teaching
- Health and safety procedures
- Food handling
Certification
- Background checks and Clearances
- Act 33 and 34 clearances
- FBI clearance
- ServSafe
Timeline
School Cafeteria Manager
Metz Culinary Management
08.2021 - 06.2025
Assistant Office Manager
Metz Culinary Management
08.2019 - 08.2021
Front Desk Receptionist/Chiropractic Assistant
Vactor Chiropractic
06.2017 - 09.2018
General Worker
Metz Culinary Management
10.2010 - 01.2019
Bachelor's degree - Health Education
Pennsylvania State University-Main Campus
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