Overview
Work History
Education
Skills
References
Timeline
Generic

Suzanne Thomas

Zionsville,IN

Overview

20
20
years of professional experience

Work History

Phone/Market Analysis Data Collection Coordinator

A Closer Look
Cumming (REMOTE), GA
10.2015 - Current
  • Recruitment and management of a 50 member team of evaluators for the senior living division of our company;
  • Coordinated operations manual for team phone protocols and collaborated in company-wide data collection manual
  • Managed market data collection and analysis team, overseeing training, scheduling, and projects coordination. Collaborated with both national and international team members
  • Completed live trainings and training videos with peak volume of 139 on-boardings from October 2017 to February 2019.

Office Manager

John S. Thomas, M.D., P.C. (no longer in business)
Cartersville, GA
01.2004 - 05.2013
  • Medical office management - coordinated practice opening with accounting, legal and vendor contracts. Interviewed and onboarded new employees, performed yearly evaluations, supervised employees
  • managed credentialing process
  • negotiated insurance contracts
  • QuickBooks accounts payable and receivable
  • billing insurance, posting payments, and addressed follow-up issues to claims
  • provided backup front office receptionist and scheduling functions
  • Interviewed and onboarded new employees, performed yearly evaluations, supervised employees

Education

Bachelor of Science - Biology

Emory University
Atlanta, GA

Associate of Arts - Biology

Oxford College of Emory University
Oxford, GA

Skills

  • Desire for Efficiency
  • Documentation and Reporting
  • Attention to Detail
  • Staff Training
  • Excel, Word, TEAMs, Outlook
  • Schedule Coordination
  • Customer Service
  • Project Support

References

References available upon request.

Timeline

Phone/Market Analysis Data Collection Coordinator

A Closer Look
10.2015 - Current

Office Manager

John S. Thomas, M.D., P.C. (no longer in business)
01.2004 - 05.2013

Bachelor of Science - Biology

Emory University

Associate of Arts - Biology

Oxford College of Emory University

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Suzanne Thomas