Suzanne Vargas
Spokane Valley,Wa
Summary
Dedicated professional with a proven track record at WinCo Foods, excelling in customer service and cash handling. Proven ability to manage high-volume transactions efficiently and resolve conflict promptly. Stong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
3
3
years of professional experience
Work History
Cashier
WinCo Foods
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule extra shifts to meet business needs, including holidays.
- Operated cash register for cash, check, and processing E-WIC transactions with excellent accuracy levels.
- Worked flexible schedule extra shifts to meet business needs, including holidays.
- Attend to customers when they needed assistance with self checkout systems.
- Learned to problem solve when faced with conflict and difficult challenges such as upset customers or store wide system issues.
- Ensured that customers feel comfortable coming to me with any challenges they are experiencing with their grocery needs.
- Restocked and organized merchandise in front lanes.
Hostess/Busser
Terry's Breakfast & Lunch
02.2023 - 03.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Completed daily side work and opening and closing duties without fail.
- Seated patrons based on guest preferences and seating availability.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
CNA Trainee
Columbia Basin Job Corps
10.2021 - 01.2023
- Assisted nursing staff with daily tasks, increasing overall efficiency.
- Safeguarded patient privacy by adhering strictly to HIPAA guidelines during all interactions and documentation processes.
- Provided essential companionship to patients, fostering a sense of comfort and support during their healthcare journey.
- Contributed to a positive healthcare environment by maintaining cleanliness and organization in patient rooms.
- Actively listened to patient concerns or issues while offering empathetic responses that enabled more effective communication between staff members involved in their care.
- Provided essential support to patients during personal care activities such as bathing and dressing.
- Demonstrated strong problem-solving abilities by addressing unexpected challenges or patient needs as they arose in real-time, contributing to a high standard of care.
- Participated in ongoing training opportunities to stay current on best practices within the CNA field for superior performance on the job.
Education
Trade School - Certified Nursing Assistant
Columbia Basin Job Corps
Moses Lake, Wa01.2023
High school -
Mansfield School District
Mansfield, Wa06.2019
Skills
- Customer Service
- Customer Assistance
- Time management skills
- Patience and Empathy
- Cash Handling
- Reliability and punctuality
- Cash Register Operation
- Organizational abilities
- Professionalism and Courtesy
- Conflict Resolution
Awards
- Awarded 'Best Student' during my time at Job Corps while working clinicals
- Honor Roll during High School
- Awarded 'Best Teacher Aide' during my time at Mansfield High School
Timeline
Cashier
WinCo Foods
06.2023 - Current
Hostess/Busser
Terry's Breakfast & Lunch
02.2023 - 03.2023
CNA Trainee
Columbia Basin Job Corps
10.2021 - 01.2023
Trade School - Certified Nursing Assistant
Columbia Basin Job Corps
High school -
Mansfield School District
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