Suzanne Weinman

• Responsible for 60-100 inbound calls daily from customers sell through sales processes, agreements and policies
• Resolved policy violations, subject matter expert, quality review, trend analytics, present policy changes to management
• Spearheaded Pilot Program Team for RBP Pilot Program, research analysis, fraud prevention
• Sales while helping develop and integrate new policy, processes, procedures
• Meet sales goals through unit reservations and rentals, close the sale, while auditing billing support, cash applications
• Supports and consistently provide exceptional customer service and professionalism to all customers
• Attend one-on-one feedback sessions on sales performance, present ideas for new project of rent by phone and participate in team meetings to ensure success and support

• Find commonality with prospective and/or current owners.
• Generate sales through initializing transactions and utilizing proper closing techniques.
• Communicate the benefits of traveling with Wyndham Destinations
• Leads are prequalified and provided by the company.
• Attend ongoing, advanced sales and career training.
• Effectively present and deliver sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)
• Attend all scheduled training sessions, department meetings, keep current on sales information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)

• Find commonality with prospective and/or current owners.
• Generate sales through initializing transactions and utilizing proper closing techniques.
• Communicate the benefits of traveling with Sapphire Resorts
• Leads are prequalified and provided by the company.
• Attend ongoing, advanced sales and career training.
• Effectively present and deliver sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)
• Attend all scheduled training sessions, department meetings, keep current on sales information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually

• Spearheaded business to identify, qualify, accounts and train others to sell accounts while brand building of brand new products
• Creating and managing brand new accounts focus on achieving high sales targets, actively build, grow, manage territory
• Prospect, develop new, exciting business relationships, qualifying, understanding each customer's needs to find real sales
• Maintaining accurate records of sales and prospects for sales team
• Developing relationships with vendors for building maintenance and security, building
• Creating spreadsheets of effective data of marketing plans for team, fielding phone calls and leads for new vendors
• Distribution of payroll, training team members for value of brand and business

• Guest engagement: greet and engage customers and execute proficiency using Living Spaces Guest Engagement Model
• Supporting behaviors, delight and educate guests during every interaction, helping them find their inspiration through style, design, quality and or price by building great relationships based on trust
• Meet their primary need while offering complementary products and services that complete their living space, actively support and contribute to the department team, sales team with the goal of helping the entire team and achieve revenue goals
• Part time hours, waiting and requesting full time.

• Marketing by selecting, policy

orienting, communicating job

expectations with team at each of the

4 locations

• Planning, monitoring, appraising and reviewing job contributions and reviewing job compensation actions: enforcing policy and procedures
• Marketing and Sales objectives by planning with KNPR Radio, CBS Radio, My Vegas Magazine, PBS Las Vegas, Green Spun-The Sunday
• Developing and evaluating advertising, merchandising and trade promotion programs, developing field sales

• Catering and Events on site and off

site planning and coordinating

timelines, budgets, developing

customer relationships

• Investor Relations by developing and

maintaining a company investor

relations plan, creating presentations

other communication materials for

industry events to analysts, brokers,

investors

• Organize plan meetings with investors, develop and maintain a sense of credibility with investor community, organizations and management team, solid work ethics to drive the future development and growth of organization

• Coaching, and leading team in focus

on audition for Shark Tank and

The Profit

• Marketing and sales of artistic skills, aesthetic sensibilities of clients lifestyles and lifestyle and preferences to effectively manage expectations, while creating and capturing value
• Offering the highest level of service, while scheduling and planning future visits to maintain client retention and relationships, marketing with Living Social: maintained 95% approval rating on reviews with sales of 400 new clients
• Creation and marketing of innovative class: Blowdrying 101, taught through Long Beach City, follow up on social media and personal in salon visits.

• Management of tenants expectations, needs and supervises move in and move out
• Education in Grace Hill and Fair Housing Act
• Establishes a schedule for personnel to be available for emergency and safety
• Ensures adherence of building and its contents to all municipal and fire codes
• Ensures preparation of preventative maintenance checklists by day, week and year for maintenance personnel to perform and ensures completion of tasks, checklists and all work completed in timely manner

• FINANCIAL : prepared weekly, quarterly and yearly forecasts, maintaining over 700 customer accounts for $3,500,00 for eight locations while keeping and maintaining negative debt below 1%, authored, created and maintained payment schedules, updating of credit card rates and procedures and check security features
• SALES: sold and maintained customer accounts to align with culture, company principles and beliefs. collaborated with CEO, CFO and Board of Directors
• EVENTS : complete planning of company events for 300+ people including agenda, coordination with vendors; planned and coordinated every aspect of each event. Annual Client golf tournament, summer employee event, holiday event as well as board of directors monthly meetings
• DEVELOPMENT: implemented and maintained training of 30 employees in Franklin Covey Time Management, Trained Management staff for eight locations in credit and collection procedures, while building sales
• ADMINISTRATIVE ASSISTANT to the CEO, Patrick Dahlson: Coordination of international and domestic travel; planned events for domestic and international guests