Suzanne Whritenour
Marlton,NJ
Summary
Results-driven financial professional with extensive experience in managing financial operations and leading strategic initiatives while fostering a collaborative team environment. Proven track record of delivering impactful results and demonstrating adaptability in fast-paced settings. Expertise in risk management and financial analysis, supported by a strong commitment to achieving organizational goals and driving sustainable growth. Recognized for leveraging analytical skills to enhance decision-making processes and optimize financial performance.
Overview
25
25
years of professional experience
1
1
Certification
Work History
AVP CREDIT AND FRAUD STRATEGY
VERIZON
01.2018 - Current
- Oversee the credit underwriting process, ensuring adherence to company policies, regulatory requirements, and industry best practices.
- Develop and implement empirical custom credit model development to evaluate the creditworthiness of potential borrowers.
- Monitor and analyze portfolio performance, identifying trends and areas for improvement in credit risk management.
- Experienced in predictive model development and continuous model validation and adjustments through data science and predictive statistics.
- Accountable for business intelligence metrics, data science, predictive analysis and descriptive analytics and statistics for performance evaluating effectiveness of financial controls relating to risk assessment and policy recommendations.
- Provide oversight in the development and implementation of strategic initiatives to streamline and automate processes, enhance system features and functions, improve risk assessment and enhance operations.
- Responsible for preparing and supporting policy recommendations and presentations for C-Level executives.
- Management of strategic vendor relationships and partnering, ensuring full due diligence has been performed in the research, development and implementation for each strategic initiative.
- Decision making authority and oversight for the formulation, development and determination of fraud strategies and systems including, planning, execution, monitoring, and reporting.
- Design and implement comprehensive fraud prevention programs to mitigate risks and protect company assets.
- Develop and maintain fraud detection systems and tools, ensuring timely identification and resolution of fraudulent activities.
- Conduct regular audits and risk assessments to evaluate the effectiveness of fraud prevention measures.
DIRECTOR FINANCE OPERATIONS
VERIZON
01.2013 - 01.2018
- Responsible for bad debt and churn forecasting and management.
- Direct the budget organization for Finance Operations.
- Manage the executive reporting team responsible for analysis of business trends affecting the Finance Operations Organization.
DIRECTOR FEDERAL CONTRACTS
VERIZON
01.2011 - 01.2013
- Direct all responses to our Federal, 3rd party, State and local proposals, quotes and requests for information.
- Direct and obtain finance approval for all non-standard equipment or service offerings for Federal contracts.
- Direct the implementation of new federal profiles and accounts.
- Oversee the covert and undercover account programs.
- Manage a business development organization responsible for identifying new opportunities in the Federal space.
- Training of eRate and Public Safety initiatives.
- Responsible for the overall management of our Federal contracts once executed.
- Lead all Federal audits and contractor assist visits, including record retrieval and coordinating with other business units for the subcontracting plan.
ASSOCIATE DIRECTOR FINANCE
VERIZON
01.2008 - 01.2011
- Manage team responsible for B2B non-standard pricing requests.
- Create and present reporting on large non-standard requests and offers.
- Partner with sales teams to determine responses to RFPs.
- Participate in monthly Marquee Calls to review large accounts and opportunities with Area and Regional leadership.
- Partner with legal in creating new customer contracts and amendments.
- Develop new contracts and proposals for SMB, Enterprise and Government accounts.
- Manage team responsible for sales staff quota setting and Management by Objective (MBO) criteria selection and calculations.
- Create and present reporting on commission payouts, budget and quota attainments, and MBO attainments.
- Approve financial models for potential real estate investments and new store locations.
- Perform postmortem analysis on new stores.
- Create and manage compensation structure for indirect distribution channel.
- Review and approve special incentive programs for sales channels.
- Perform analysis on incentive programs to determine if they were successful and drove the correct behaviors.
AUDIT MANAGER
VERIZON
01.2004 - 01.2008
AUDIT MANAGER
Ernst & Young LLC
01.2001 - 01.2004
Education
Bachelors of Science - Accounting
William Paterson University
01.2000
Skills
- Credit risk assessment
- Fraud risk management
- Predictive modeling
- Risk management assessment
- Analytical data interpretation
- Financial controls
- Business intelligence
- Portfolio management
Certification
Certified Public Accountant, NY
Timeline
AVP CREDIT AND FRAUD STRATEGY
VERIZON
01.2018 - Current
DIRECTOR FINANCE OPERATIONS
VERIZON
01.2013 - 01.2018
DIRECTOR FEDERAL CONTRACTS
VERIZON
01.2011 - 01.2013
ASSOCIATE DIRECTOR FINANCE
VERIZON
01.2008 - 01.2011
AUDIT MANAGER
VERIZON
01.2004 - 01.2008
AUDIT MANAGER
Ernst & Young LLC
01.2001 - 01.2004
Bachelors of Science - Accounting
William Paterson University
Personal Information
Title: AVP Credit and Fraud Strategy