Suzanne Zak

Skilled in customer service and problem-solving, I excelled at Urban Vet Care by enhancing client loyalty and resolving disputes with empathy. My proficiency in Microsoft Excel/Outlook and critical thinking significantly improved operational efficiency. Demonstrating leadership as a Shift Supervisor at City Bark and Supervisor at Mesa Veterinary Hospital. I ensured high-quality care, showcasing my ability to manage both people and tasks effectively. I am a dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. I would be providing top-notch skills in oral and written communication, active listening and problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.